Product Manager - Settlement Platform

We are seeking a Product Manager to shape strategy and delivery for an end-to-end settlement and payout product. You will partner with Accounting, Treasury, Tax, Legal, Compliance, and Engineering to translate financial and regulatory needs into scalable systems for settlement, payout, and core finance operations, and help iterate using data-driven metrics.

Responsibilities

• Define and own the product vision, strategy, and roadmap for Coupang's end-to-end settlement and payout platform
• Collaborate closely with Accounting, Treasury, Tax, Legal, Compliance, and business stakeholders to convert complex financial and regulatory requirements into scalable product solutions
• Drive end-to-end product execution with engineering teams, from requirements definition and design through development, launch, and iteration
• Design robust, auditable, and configurable settlement systems that support diverse business models, fee structures, promotions, and market expansion
• Establish and monitor success metrics (e.g., settlement accuracy, reconciliation latency, dispute rate, payout timeliness) and continuously optimize platform performance
• Improve transparency and trust in settlement calculations by building tools, reporting, and diagnostics for internal teams and external partners
• Manage trade-offs between speed, accuracy, compliance, and operational overhead while maintaining a high bar for financial integrity
• Lead prioritization and communicate roadmap decisions to senior leadership and cross-functional stakeholders
• Travel to Korea on an as-needed basis
  
  

Requirements

• Proven track record with 10-15 years of experience launching and scaling complex systems and building products
• Relevant background in finance, accounting, fintech, payments, or marketplace/retail platforms
• Hands-on experience with financial systems including settlement, payout, reconciliation, or adjacent domains
• Strong analytical and problem-solving skills with high comfort using data and metrics
• Demonstrated ability to work cross-functionally with engineering, finance, and business teams
• Excellent written and verbal communication and stakeholder management skills
• Ability to operate in ambiguity, drive clarity, and deliver results in a fast-paced environment
• Bachelor's degree in Business, Finance, Engineering, Computer Science, or equivalent experience
• Business fluency in English; Korean language skills are a plus
  
  

Nice to have

• MBA, Engineering, or relevant advanced degree
• Experience in e-commerce, marketplace, or two-sided platform businesses
• Familiarity with accounting, tax, treasury, or compliance workflows in a multinational environment
• Experience with A/B testing, experimentation, and platform-oriented product development