Product Manager- Partner Experience

Job Summary

The PXP Strategy & Development team delivers innovative partner experience through the Partner Experience Platform. Through PXP, the Partner Strategy & Development team is empowering our partners with the resource, actionable insights, sales uses-cases, and AI they need to drive profitable growth with their customers and success across the Cisco partner program. We are passionate about enabling our partner with a seamless experience that simplifies their engagement with Cisco.

As a Product Manager for the Partner Experience Platform (PXP) within our PXP Strategy & Development team, you will drive the development and deployment of capabilities within PXP that transform partner experiences by leveraging the latest advancements in AI, capabilities and data architecture. You will:

• Drive strategic products that position Cisco's Partner Experience Platform (PXP) as an industry leader in AI-powered partner experience (PX) solutions.
• Collaborate with business stakeholders to define, prioritize, and launch innovative PXP features that enhance partner collaboration, streamline workflows, and deliver measurable business value.
• Drive end-to-end product lifecycle management to deliver features that empower partners and improve engagement, while ensuring robust security, compliance, and resilience of the experience.
• Stay ahead of evolving trends in AI and PX by continuously evaluating advancements in technology and user expectations, defining strategies to deliver differentiated experiences for partners.
• Gather and analyze feedback from partners and internal stakeholders to continuously enhance PXP offerings and deliver world-class partner experiences.

Minimum Qualifications

• 5+ years of product or program management experience, including recent experience in AI, customer experience (CX), and/or partner experience (PX) products.
• 2+ years of proven track record of delivering scalable enterprise platforms, with a strong emphasis on partner solutions.
• 2+ years of product management, with subject matter expert knowledge on AI, CX, PX, and/or related fields, with a passion for driving innovation and delivering value for partners.

Preferred Qualifications

• Strong background in product management, AI-powered experience platforms, partner ecosystems, or partner engagement solutions.
• Excellent written, analytical, and problem-solving skills.
• Outstanding communication, and critical thinking skills, enabling effective engagement with partners, stakeholders, and cross-functional teams.
• Demonstrated experience in solving challenges related to partner experience, data privacy, compliance, and integrating AI solutions to elevate the overall experience.
• Bachelor's or equivalent experience in a related field, with demonstrated technical expertise and experience applying it to platform or experience solutions.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.