{"@context":"https://schema.org","@type":"JobPosting","title":"Product Manager- Ops Tech","description":"

Key Responsibilities

Analyze end-to-end operational processes, identify friction points in customer journeys
Define scalable, tech-enabled solutions to reduce operational inefficiencies across workflows
Define requirements, validate payloads, and troubleshoot issues across systems
Work across EMRs, lab systems, reporting engines, CRM, and corporate platforms to enhance customer journey workflows
Faster turnaround times, improved system adoption across centers
Seamless data flow across systems
Create BRDs/FRDs, work closely with development teams
Lead testing, deployment, and adoption tracking

This is not a coordination role it is a structured problem-solving and execution role.

Requirement: Qualifications & Experience

25 years experience in Product / Business Analyst / Ops-Tech role
Strong understanding of operational workflows
Experience writing BRDs / FRDs
Experience working with development teams
Experience participating in UAT and go-live
Working understanding of APIs, data flows, and system integrations
Healthtech / Hospital / Diagnostics experience (preferred)

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