Product Manager - OMS

Requirements:

• 3-7 years of relevant experience in business analysis and/or product management, with at least 2 years on an OMS, e-commerce, or marketplace product.
• Strong functional grounding in order management or omnichannel fulfillment: order lifecycle, inventory availability, sourcing and allocation, and returns and refunds.
• Proven ability to gather and translate business needs into scalable software features with defined exception handling.
• Genuine comfort with APIs, webhooks, payload structures, and integration failure modes: you can read a log and form a hypothesis.
• Understanding of RDBMS and SQL, including table joins.
• Excellent understanding of functional and operations mapping in an application; methodical in drafting a solution and defending a decision.
• Hands-on with Jira, Confluence, Figma, Lucidchart or Visily, Excel, Word and PowerPoint, and product analytics.
• Solid understanding of agile methodologies and user-centered design.
• Comfortable using AI tools in daily work requirements, discovery, analysis, and prototyping.
• Good communication, documentation, and presentation skills.

Desirable Requirements:

• Deep understanding of omnichannel retail, e-commerce, or point of sale.
• Experience with marketplace integrations like Amazon, Flipkart, Myntra, Nykaa, and Ajio, or storefront platforms such as Shopify, Magento, or WooCommerce.
• Exposure to courier aggregators, AWB and manifest flows, or logistics SLA management.
• Experience with ship-from-store, click-and-collect, or endless-aisle models.
• Exposure to logistics products, or to retail ERP stock and pricing flows and how they feed order management.
• Familiarity with payment reconciliation and marketplace settlement.
• Previous experience in a business process or operations management-IT team or in a brand's or 3PL's e-commerce operations team.