Product Manager, Intake & Orchestration - 11636

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of Product Manager, Intake & Orchestration at Coupa As Product Manager for Coupa’s Intake & Orchestration team, you will lead the strategy and execution of Coupa’s next-generation business process automation. You will sit at the intersection of enterprise business processes, AI-native automation, and user experience, serving as the voice of the customer. Your role is critical in defining how Coupa orchestrates complex intake requests, manages cross-departmental workflows, and connects disparate tech stacks. You’ll build from both existing capabilities and innovative AI-driven concepts. You must possess a blend of business and technical savvy, a growth mindset, and the drive to make your vision a reality. You must enjoy spending time with customers to understand their operational bottlenecks and find innovative, automated solutions for the broader market.

What You’ll Do

• Develop deep expertise in Coupa’s orchestration capabilities, including intake management, workflow automation, and integrations across various spend management domains
• Contribute to the vision, roadmap planning, and execution for the Intake & Orchestration platform, translating high-level business goals into actionable design documents and long-term product strategy
• Manage the product roadmap and write feature designs, collaborating closely with UX, engineering, and AI research teams to deliver intuitive, "front door" experiences for business users
• Design and deliver capabilities that allow business users to submit plain-language requests that are automatically routed, orchestrated, and fulfilled across the enterprise
• Collaborate with other product teams to ensure seamless integration and alignment, advocating for standardized orchestration patterns that empower stakeholders

What You Will Bring To Coupa

• At least 3 years of PM experience in a SaaS/Cloud product company, specifically with expertise in B2B workflow automation, integration platforms (iPaaS), or enterprise intake/request management
• A hands-on learner with a history of mastering complex, data-heavy systems and translating them into user-friendly experiences
• A strong understanding of modern automation principles (e.g., no-code, AI-native processes, API orchestration) and a commitment to high usability
• Bias toward action, a collaborative spirit, and a data-driven approach to making product decisions
• Ability to manage technical debt while pushing for innovation, ensuring robust engineering and testing standards Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.