Product Manager II

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech

Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors,  you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

As a Product Manager II (PM2) , you will independently own a product area or platform charter end-to-end—from strategy and roadmap definition to execution and measurable business impact. You will operate with significant autonomy, driving initiatives across customer experience, platform scalability, automation, growth, and monetization.

You will be expected to think beyond individual features and solve for systems, operational leverage, and the long-term evolution of the platform.

Key Responsibilities

Build Customer Empathy

Engage regularly with customers, internal stakeholders, and ecosystem partners to deeply understand user pain points, workflows, and unmet needs.

Leverage both qualitative and quantitative research to uncover insights and identify opportunities for improvement.

Advocate for customer needs while balancing business objectives.

Drive Product Strategy

Define and articulate a long-term product vision aligned with business goals and customer outcomes.

Develop and maintain quarterly and annual product roadmaps.

Identify strategic opportunities that enhance platform scalability, efficiency, and competitive advantage.

Build Scalable Products

Collaborate closely with Engineering, Design, Analytics, Operations, and other cross-functional teams to deliver reliable, scalable, and impactful solutions.

Ensure products are designed with long-term sustainability, performance, and extensibility in mind.

Drive platform thinking and reusable solutions across product areas.

Lead Product Execution

Create clear and comprehensive product requirement documents (PRDs), user stories, and specifications.

Prioritize initiatives effectively, balancing customer value, business impact, and technical feasibility.

Manage trade-offs and ensure timely, high-quality execution across product releases.

Own Metrics & Outcomes

Define success metrics and key performance indicators (KPIs) for product initiatives.

Monitor business performance and customer outcomes through data analysis and experimentation.

Drive continuous improvement through hypothesis-driven development and iterative learning.

Ecosystem Collaboration

Partner with banks, regulators, vendors, and ecosystem stakeholders to co-create industry-defining solutions.

Navigate complex stakeholder environments and align diverse interests toward shared outcomes.

Identify partnership opportunities that accelerate product adoption and business growth.

What We're Looking For

Experience & Skills

4–7 years of product management experience, preferably in technology, fintech, platforms, or high-growth environments.

Proven track record of owning product strategy, execution, and business outcomes.

Strong product execution, prioritization, and stakeholder management skills.

Experience defining and tracking business metrics and customer success measures.

Core Competencies

Strong analytical thinking and data-driven decision-making capabilities.

Experimentation mindset with experience in A/B testing and iterative product development.

Ability to work effectively across technical and business teams.

Systems thinking with a platform-oriented approach to problem-solving.

Strong customer empathy balanced with sound business judgment.

Ability to thrive in ambiguous, fast-paced, and evolving environments.

Excellent written and verbal communication skills with the ability to influence stakeholders at all levels.

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

 

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