Product Manager I

We are looking for a Product Manager I to own day-to-day execution for this module: writing precise specifications, synthesizing customer discovery into prioritized backlogs, and partnering with engineering to ship features that help supply chain planners move from reactive firefighting to proactive decision-making. This is a high-visibility role on a nascent product. You will work at the intersection of supply chain planning, procurement, and real-time logistics data, with your contributions directly shaping the foundational decisions of this offering.

The core responsibilities for the job include the following:

Product Execution and Specification:

• Author detailed user stories, acceptance criteria, and feature specifications for capabilities such as safety stock threshold configuration, order-at-risk dashboards, and AI-assisted stock transfer recommendations.
• Translate ambiguous customer requirements into structured, engineering-ready backlog items with clear scope boundaries.
• Own sprint-level backlog grooming in collaboration with the engineering manager, ensuring tickets are well-defined and prioritized before each cycle.

Customer Discovery and Feedback Synthesis:

• Conduct structured discovery sessions independently with supply chain planners, procurement leads, and operations teams.
• Synthesize raw customer feedback, field notes, and survey data into prioritized problem statements and product hypotheses.
• Maintain a continuous feedback loop with pilot customers during early rollouts, identifying adoption gaps and surfacing them as actionable product improvements.

Integration and Data Requirements:

• Own integration requirement specifications defining how data from ERP systems (SAP, Oracle), warehouse management systems, and demand planning tools flows into FourKites via flat-file SFTP, API, and EDI.
• Work with Solutions Engineering to validate integration feasibility, data freshness requirements, and schema mapping during pre-sales and onboarding.
• Identify and escalate data quality risks that could compromise dashboard accuracy during early customer deployments.

Cross-Functional Collaboration:

• Partner closely with engineering, design, and solutions engineering throughout the feature lifecycle from discovery through general availability.
• Coordinate with Customer Success during pilot rollouts to ensure smooth adoption and capture post-launch learnings.
• Support pre-sales activities by providing product clarity on capabilities, integration requirements, and roadmap direction.

Requirements:

• 2-4 years of professional experience in product management, supply chain operations, procurement, or demand planning.
• Demonstrated understanding of inventory and procurement workflows, including safety stock parameters, days-of-supply calculations, MRP outputs, and order fulfillment processes.
• Ability to write clear, structured product specifications and acceptance criteria that engineering teams can execute without ambiguity.
• Comfort owning integration requirement discussions, understanding data flow, feed latency tradeoffs, and schema mapping without needing to write code.
• Experience working with B2B SaaS product tooling: Jira, Confluence, or equivalent.
• Strong written and verbal communication skills, with the ability to synthesize complex customer conversations into concise product requirements.
• Comfortable working across time zones in a remote or hybrid environment.

Preferred Qualifications:

• Prior experience at a supply chain software company, a shipper/manufacturer, or a supply chain consulting practice.
• Familiarity with ERP and WMS ecosystems (SAP, Oracle, Manhattan, HighJump) and how they integrate with third-party visibility or planning tools.
• Exposure to AI/ML-assisted recommendations in an operational supply chain context, such as automated reorder suggestions, stockout prediction, or inventory rebalancing.
• Background as a demand planner, procurement analyst, or supply chain operations professional who has transitioned into a product or technical role.
• Experience with supply chain visibility platforms or similar real-time logistics and inventory products.
• Familiarity with KPIs such as OTIF, inventory turnover, case fill rate, and days of supply.