Product Manager - Government Business

Location: Mumbai

JOB RESPONSIBILITY

Business Objectives

• Product Manager will be responsible for scoping and identifying untapped opportunities, and for driving acquisition across Railway ecosystem and Defense segments.
• Share the data with the sourcing channels, discuss actionable on the same & execute the actionable in a structured manner.
• Identify high-performing teams/locations and facilitate replications by sharing their success stories along with actionable with other channels/sourcing teams.
• Running business drives with identified opportunity and track the end-to-end conversion with regular updates to be shared with seniors from product/process and sourcing channels.
• Pre-defined Monthly / Fortnightly /Weekly MIS on various parameters like Values, Numbers, productivity etc.
• Tracking of recommendation letter / empanelment / embargo and its revocation.
• Opportunity sizing of the mandates in each segment and work closely with sourcing channels and other relevant teams to ensure the conversions and replication across the geographies.
• Identify the channels / geographies with low throughput and highlight the same to respective teams for increasing customer engagement
• Global Mailer, Do you know and Teaser campaigns for sourcing channels, and internal stakeholders such as CPU/WBO/BTG as relevant.
• Regular updates to Senior Management on the Business performance. Publish updates on the Railway Board / zones, and Defense units including peripheral departments.

Portfolio/ product/ process/ Management/ Exploring new markets and segments

• Product Manager will be responsible for exploring new business opportunities, deepening existing relationships in coordination with other teams/ channel.
• Creation of new products and processes through market intelligence, competition analysis to create customized offering for GIB customers.
• Work with Wholesale banking team and sourcing teams to tap various lending opportunities at different levels of the government.
• Scoping and segmentation of the other business from the customers of the relevant banking verticals.
• Identification of key pain areas of the target segments and coordinate with various internal teams to help them design best fit solution that meets the current & future needs.
• Work on streamlining acquisition of data and publishing MIS on regular basis.
• Understanding and evaluating the competition business strategies to create new products and processes through continuous improvement.
• Benchmark against competition product and offerings to identify existing gaps and modify product offerings.
• Regular interaction/ field visits along with channel on need basis.

Internal Coordination

• Marketing support - Leverage the marketing team to create collaterals and develop consumer insights e.g. videos and customized digital campaigns to facilitate business
• Regulatory/Audit/Compliance - Ensure that the product adhere to the regulatory requirements in consultation with audit and compliance
• BTG Support/Technology - Product development/enhancement basis the feedback received from business teams and customers
• Will be responsible for imparting knowledge on the various schemes and initiatives taken by Railway Board and Defense units.
• Understanding various processes of wholesale banking and make aware the GIB teams about the same for better coordination.

Customizing Offers; Research & Development

• Product bundling and customized sales enablers such as offer letters, PPTs, one pagers etc. to be shared with channel and update on internal portals.
• Development of training content in coordination with wholesale team
• Understand and evaluating the Market Size/Opportunity and Competition Business Strategies for Railways and Defense.
• Use of secondary research for understanding the business segments in the market.
• Identification and market scoping of new business segments, analyzing needs of the segment and develop customized offerings working in collaboration with teams.
• Review competition offering on a regular basis and keep improving our offerings in coordination with compliance, audit, process, and salary product team.

MBA / Post Graduation in finance/ economics or relevant field.

• Good knowledge of functioning of government departments, schemes, funds flow, budget preparation, and inter-department relations.
• Knowledge of business conducted by railway board, railway zones, and commercial activities undertaken by railways in general.
• Knowledge of functioning, hierarchy and decision making in the defense sector.
• Deep understanding and knowledge of financial Products & Processes
• Knowledge of banking regulations and policies
• Excellent planning and organizing skills.
• Good communication skills- written and verbal.

Experience Required:

• Minimum experience of 3 years
• Exposure to Product, Process, Competition and Compliance in Banking

Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)

• Branch Banking Team
• Wholesale Banking verticals
• GIB Channel
• Operations & IT/ BPRG/BTG
• Audit
• Compliances
• HR & L&D Team