Product Manager - Enterprise Loyalty

About This Role:

We're looking for a Product Manager to work on Xoxoday's enterprise loyalty product. You'll work closely with engineering, design, and internal stakeholders to turn real customer needs into shipped product. This role is hands-on by designyou're expected to stay close to execution, not just planning.

What You'll Do:

Own feature delivery:

- Own the full lifecycle of product features, from problem definition to launch.

- Translate customer and business needs into clear, actionable product requirements.

- Drive features through execution, staying involved through build, testing, and release.

Work cross-functionally:

- Partner closely with engineering and design to scope, prioritize, and deliver work.

- Align stakeholders on goals, trade-offs, and delivery timelines.

- Unblock teams by making clear, timely decisions.

Stay close to users:

- Develop a deep understanding of customer needs and usage patterns.

- Gather and synthesize feedback from internal teams and external users.

- Iterate on features based on real-world feedback and outcomes.

What We're Looking For (Mandatory):

- Direct loyalty experience in fintech, banking, or channel loyalty. This is non-negotiable for the role.

- Hands-on AI skillspractical experience applying AI tools and capabilities in a product context.

- 3-10 years of experience in a product role, or a combination of product, technology, or design roles.

- Hands-on experience as a developer or designer within a product team.

- Experience owning product work independently, from ideation through execution.

- Ability to balance strategic thinking with strong attention to detail.

- Willingness to work from our Bangalore office in a hybrid setup.

Nice to Have:

- Experience as a founder or co-founder, at any stage or company size.

What Makes You a Strong Fit:

- You're comfortable taking full ownership and seeing work through to completion.

- You enjoy working close to execution and don't rely on others to "carry" delivery.

- You care about building practical, usable products that solve real problems.

- You communicate clearly with both technical and non-technical partners.

Why This Role Matters:

The enterprise loyalty product sits at the core of how Xoxoday delivers value to large customers. Your work will directly shape how customers design, launch, and scale their loyalty programs, with a visible impact on product quality and adoption.

Why Join Us:

- Work on a core product used by enterprise customers.

- Operate with real ownership and decision-making responsibility.

- Collaborate with small, focused teams close to execution.

- Build products that solve clear, real-world problems.

- Grow as a product operator in a hands-on environment.