Product Manager - Devices

About Paytm:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the Role:

As a Product Manager (Devices), you will own and lead the device charter across Soundbox, EDC, and emerging AI-enabled devices. You will set the strategy, define the roadmap, and work closely with CXOs to drive merchant experience, operational efficiency, and business impact.

Key Responsibilities:

- Define and own the device roadmap & vision aligned to Paytms growth strategy.

- Lead end-to-end device lifecycle management: activation - monitoring - predictive health - refurb/replacement - end-of-life.

- Drive AI-powered device innovation (merchant-facing AI device, multilingual bot integration).

- Influence leadership and cross-functional priorities with data-backed recommendations.

- Mentor PMs/Associate PMs and build a strong device product culture.

- Track industry benchmarks and competitive landscape to position Paytm devices ahead of peers.

What Youll Contribute To:

- Large-scale AI adoption strategy.

- Cross-device predictive health models to reduce downtime and false positives.

- Proactive merchant engagement through Device and CLM.

- Sustainability & cost efficiency through smart refurb and replacement policies.

Skills & Qualifications:

- Product experience, with at least 2 years owning device/IoT/fintech hardware products.

- Strong leadership & roadmap ownership skills, with CXO-level exposure.

- Experience in driving cross-functional programs (engineering, business, operations).

- Strategic thinker with execution excellence. Ability to influence stakeholders and mentor junior PMs.

Why join us?:

A collaborative output driven program that brings cohesiveness across businesses through technology. Improve the average revenue per use by increasing the cross-sell opportunities. A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager.

Compensation:

If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story.