Product Manager, Consumer

WHO WE ARE

Imprint is building a platform that helps the world’s best brands grow the lifetime value of their customers. We started with co-branded credit cards and rebuilt them to be smarter, more rewarding, and brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.com http://Booking.com, H-E-B, Fetch, and Shell to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. But the card is just the beginning. We combine advanced payments infrastructure, intelligent underwriting, and deep customer data to predict what each customer will do next and act on it, so brands can offer powerful financial products without becoming a bank.

Co-branded cards alone account for over $300 billion in U.S. annual spend, and most still run on legacy bank rails. Imprint is the modern alternative: flexible, embeddable, and built for how people actually pay today. Backed by Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures, we’re building a world-class team to redefine how people pay and how brands grow. If you want to move fast, solve hard problems, and own real outcomes, we want to meet you.

THE OPPORTUNITY

• Look across the full consumer experience (onboarding, account management, payments, rewards, loyalty) and identify the problems worth solving, then build solutions that work across partners and products

• Ship consumer-facing improvements at speed, using AI-assisted tools like Claude, Cursor, and Figma Make as a core part of daily work to prototype, iterate, and get to production faster

• Go deep on customer insight by talking to customers, reading support tickets and app reviews, digging into behavioral data, and building a point of view grounded in what users actually do rather than what the persona deck says

• Partner with Engineering, Design, and partner teams to make thoughtful tradeoffs between customer impact, business value, engineering effort, and partner needs

• Build the strategic case for what to build next, sequenced against the product roadmap and designed to leverage Imprint's platform at scale across all partners and products

• Tie decisions to metrics that represent real outcomes, using data to guide decision-making at every stage of the product lifecycle

YOUR PROFILE

Required

• 5+ years of product management experience with a focus on consumer-facing products, ideally mobile-first

• Strong consumer product sense with high design taste; you've shipped work you'd recognize as well-crafted, and you sweat details like typography, motion, and friction in a flow

• Communicates with clarity; can explain complex tradeoffs to engineering, design, executives, and partners in a way that drives alignment

• Hands-on prototyping with AI-assisted tools (Claude, Cursor, Figma Make); ability to produce near-production code is a plus, and you know how to pull in Engineering to go from idea to production-ready

• Fluent in Figma, Claude Design, and modern design workflows

• Strong analytical instincts; knows how to understand the data behind consumer behavior and use it to inform product decisions

• Solutions-oriented and fast-shipping; you see a problem, find a solution, and get it built without waiting to be told

• Comfort operating in a fast-moving startup environment where you convert ambiguity into clarity, break problems into incremental milestones, and keep teams aligned without introducing unnecessary process

Nice to Have

• Experience in fintech, payments, credit products, loyalty, rewards, or regulated consumer environments

• Experience working in high-growth or early-stage environments where you owned product end-to-end with limited scaffolding

• Background in building products that serve diverse customer segments or underrepresented populations

• Deep analytical experience with A/B testing, experimentation frameworks, and analytics tools such as Amplitude, Mixpanel, or similar platforms

We don't expect every candidate to check every box. If this role excites you and you bring strong fundamentals, we encourage you to apply.

STACK

Figma, Claude Design, Cursor. Mobile-first consumer product. Analytics tooling (Amplitude or similar).

LEARN MORE

Learn more about how we build at Imprint on our engineering blog: https://tech.imprint.co/

PERKS & BENEFITS

• Competitive compensation and equity packages

• Leading configured work computers of your choice

• Flexible paid time off

• Fully covered, high-quality healthcare, including fully covered dependent coverage

• Additional health coverage includes access to One Medical and the option to enroll in an FSA

• 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents

• Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.