Product Manager (Cards & Payments)

About the Company

At NationsBenefits, we are leading the transformation of the insurance industry by developing innovative benefits management solutions. We focus on modernizing complex back-office systems to create scalable, secure, and high-performing platforms that streamline operations for our clients. As part of our strategic growth, we are focused on platform modernization — transitioning legacy systems to modern, cloud-native architectures that support the scalability, reliability, and high performance of core Backoffice functions in the insurance domain.

About the Role

We are looking for a Technical Product Manager to lead the development and execution of a cutting-edge product roadmap that enhances member-relationships and engagement within our Fintech ecosystem. This role demands a highly motivated, tech-savvy, and analytical individual with a passion for innovation in Healthcare-FinTech. You will work cross-functionally with engineering, design, marketing, and sales teams to build and deliver high-impact solutions that drive business success.

Responsibilities

Cards & Payments Domain Expertise:

• Managed end-to-end payment processing for card-based transactions.
• Worked extensively on ISO 8583 messaging standards for authorization, financial, reversal, and settlement transactions.
• Designed and enhanced payment flows across card issuers, acquirers, payment gateways, and payment switches.
• Collaborated with banking partners, payment processors, and third-party vendors for seamless payment integrations.
• Optimized transaction success rates while maintaining payment security and compliance.

Product Strategy & Execution:

• Develop and manage product roadmaps that align with business objectives and user needs.
• Define product vision, features, and requirements based on data-driven insights.
• Collaborate with engineering teams to ensure seamless product development.

Market Research & Data Analysis:

• Conduct market research and competitive analysis to identify trends and opportunities.
• Analyze productivity metrics and customer feedback to drive product improvements.
• Utilize SQL and data analytics to track performance and identify areas for growth.

Customer & Stakeholder Collaboration:

• Interface with clients and business partners to ensure customer satisfaction.
• Work with sales, marketing, and support teams to ensure successful product launches.
• Manage multiple tasks and projects simultaneously in a fast-paced environment.

Qualifications

Experience & Technical Skills:

• 5+ years in Product Management, preferably in Healthcare, FinTech, or Technology.
• Payments: Cards, ISO 8583, Payment Gateway, Payment Switch, Risk & Fraud, Chargebacks, Reconciliation, Settlement.
• Strong database fundamentals with proficiency in SQL.
• Experience with E-commerce, B2B/B2C applications, and Story Writing.
• Hands-on experience with Web and Mobile Applications.

Product Development & Design:

• Knowledge of wireframes, user flows, and system diagrams.
• Familiarity with Agile/Scrum methodologies and product management tools.
• Understanding of cloud technologies, CRM, and Call Center applications (preferred).

Soft Skills & Leadership:

• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills for cross team collaboration.
• Passion for technology and innovation in the healthcare sector.

Why Join Us

• Lead a pioneering FinTech initiative with cutting-edge technologies and scalable architecture.
• Career growth opportunities in a fast-growing, innovative-driven environment.
• Impact the financial ecosystem by building secure, high-performance applications.
• Contribute to cutting-edge products that enhance member engagement in healthcare.