Product Management Specialist

Position: Product Manager/Lead
Location: SEW.ai - Noida HQ
SEW.ai (www.SEW.ai)
Company Overview
SEW is the #1 Energy and Water AI Cloud SaaS Platform for Digital Customer Experience [CX], Field Workforce Experience
[WX], and SmartAI [AI/ML] to hundreds of Global Energy & Utilities. SEW.AI Platform helps Energy & Utilities improve
their digital customer service, operational efficiency, and maximize return on investments through the end-to-end
platform leveraging mobile, AI, Machine Learning and Cloud technologies.
Summary
We are now looking for a talented and driven individual to accelerate our efforts and be a major part of our high-quality
culture. This person will work closely with product engineers, solution engineering, and product quality team to innovate,
build & deliver high quality SmartCX Platform for Energy and Utilities. A successful candidate will be both technically strong
and business savvy, with a passion to make an impact through her/his product vision, strategy and delivery.
Experience
Product & Techno-Functional Mindset

A track record of shipping high quality Enterprise or SaaS products
Understanding of industry trends, market proposition, and competitive benchmark
Experience in web/mobile applications and interfaces with modern UX/UI patterns
A techno functional mindset that allows you to solution the problem technically and functionally
Experience in 3rd party integrations with understanding of technical concepts and architecture
Advanced analytical, problem solving, research, and time management skills.
Responsibilities
Product Management & Product Development


Manage the product throughout the product lifecycle, develop product roadmaps and feature solutions.
Integrate usability studies, research, and market analysis into product requirements to enhance customer
satisfaction.
Evaluate product configurations against existing business and system processes of the client.
Expertise in product documentation like business requirement document (BRD)/ system specification
documents (SSD), prototypes, workflow diagrams, use case diagrams, stories etc.
Ability to understand and articulate end-to-end scenarios technically and functionally.
Drive product development with a team of world-class engineers and designers to think boldly and creatively
and then to funnel that energy into concrete products and execution.

Define and analyze metrics for the success of products.
Stakeholder Management
Partner with stakeholders and subject matter experts to fully understand business needs to effectively deliver
new product features as per customer needs.
Act as a bridge between business stakeholders and the development team, ensuring alignment and transparency.

Provide detailed walkthrough sessions of new product releases for sales, solution engineering and product
engineering teams.
Assist Quality Management team to make sure deliverables are always at par with defined standards of Product.
Leadership Competencies:

Accomplished team leader who demonstrates a flexible approach, aligns with organization and customer vision, and
delivers high quality solutions.

Able to establish credibility based on experience and skill set.
Effective when communicating with technical and non-technical individuals to drive understanding and inspire
innovation in the Platforms.
Preferred Qualifications

Min 7-15 years of hands-on technology product management experience with both web and mobile
products with strong technical background.

Bachelor's or masters in computer science or related engineering branches.
Both Quantitative and Analytical thinking and great problem-solving skills.
Work with cross internal and external engineering team with clear focus on customer/end user requirements
with technology solutions

Understanding of the technical architecture of complex and highly scalable web / Mobile applications.
Good understanding of MS .NET, Java, Swift UI, Web , Mobile App technologies and Database Engineering.
Good understanding of product integration with Enterprise systems SAP, Oracle, Salesforces, ServiceNow ,
Maximo etc.
Strong written and interpersonal communication skills and ability to interact persuasively with engineering
and design teams.