Product Line Manager-EV

Reporting to Engineering Head
Direct reports Respective Value Stream team
Indirect Reports NA
Job Objective
Lead a lean and agile engineering team to design, implement, and
continuously evolve the infrastructure and automation that powers the
EV product ecosystem. Drive customer value, technical
differentiation, and first-mover advantage by architecting robust,
scalable, and secure DevOps solutions that enable rapid innovation
and iconic global recall for EV products. As a technology leader, you
will conceive and deliver ongoing improvements to deployment
pipelines, cloud architectures, and operational frameworks, ensuring
high availability, performance, and quality assurance. Collaborate
closely with development, QE, and product teams to create a seamless,
automated delivery experience that accelerates time-to-market and
sustains a competitive edge in the EV domain
Experiences
Qualification
- Any technical graduation (BE, B. Tech, BCA, etc.)
Experience
- Over 20+ years of overall experience in product engineering within software/product development
organizations, with a strong focus on delivering scalable, secure, and automated infrastructure
solutions.
- At least 10+ years of leadership experience driving the fusion of development and operations
across multiple product portfolios or value streams, enabling continuous delivery, operational
excellence, and technical differentiation in diverse industry domains. Proven track record of
architecting and implementing DevOps strategies that accelerate time-to-market, improve system
reliability, and optimize cloud infrastructure for cost and performance.
- Experience in mentoring global teams, fostering a culture of lean, agile practices, and championing
DevSecOps principles to ensure robust quality and compliance.
Career Credentials (indicative listing - not all elements are mandatory)
1. Proficiency in analyzing end-to-end delivery pipelines and operational workflows to identify
bottlenecks, inefficiencies, and opportunities for automation. Ability to translate these insights into
DevOps strategies and infrastructure improvements that accelerate time-to-market and enhance
customer value
2. Ability to identify inefficiencies in deployment pipelines, infrastructure provisioning, and
operational workflows, and implement improvements that reduce manual effort, accelerate
delivery, and enhance reliability. Skilled in using key DevOps metrics (e.g., Deployment
Frequency, Lead Time for Changes, Mean Time To Recovery, Change Failure Rate) and
observability data to monitor performance, detect trends, and make data-driven decisions that
optimize the entire delivery lifecycle.
3. Successfully built or enriched a high performing engineering, DevOps team spread across a large geo
or multiple small geos that consistently exceeded set expectations around product releases,
productivity, release velocity, reliability, and infrastructure scalability, etc.
4. Ability to work effectively with development, QA, architecture, and product teams to ensure
alignment and smooth handoffs throughout the product lifecycle. Experience in managing
organizational change, including adoption of new DevOps tools, cloud platforms, and agile
practices.
5. Demonstrated experience in owning infrastructure and operational aspects of products
across various stages of the lifecycle-from initial architecture to production scaling-ensuring
continuous delivery and high availability.
6. Demonstrated design and technical expertise in both product architecture and DevOps
practices, ensuring seamless integration between application design and operational scalability.
Proven ability to drive large-scale refactoring and re-architecture initiatives for complex
product ecosystems while simultaneously improving CI/CD pipelines, infrastructure
automation, and coding standards across distributed teams
7. Blend of technical leadership and business understanding, with responsibilities spanning
budget management, cost optimization, site reliability, incident analysis, and proactive
problem-solving to ensure operational efficiency and customer satisfaction.
8. Deep understanding of agile development models and DevSecOps principles to enhance
product development processes and ensure continuous delivery of value within the engineering
function.
Contribution areas - key responsibilities
Strategic & Financial
25% of time spent on strategic responsibilities
Sl. No. Contribution area Frequency
1
Lead the articulation of the DevOps vision and strategy for the EV
product ecosystem, aligning infrastructure and automation goals with the
organization s long-term roadmap. Provide insights on emerging DevOps
trends, cloud-native best practices, and global reliability standards.
Annual
2
Own the planning and evolution of CI/CD pipelines and cloud
infrastructure at a portfolio level, ensuring systematic cascade of
automation milestones and operational objectives to individual teams.
Annual
3
Plan and manage operational and capital budgets for infrastructure,
tooling, and cloud resources to maximize efficiency and strategic
investments. Identify and drive focused innovation projects in automation,
observability, and reliability engineering.
Annual
4
Support identification and implementation of advanced DevOps
models, tools, and frameworks (e.g., GitOps, Infrastructure as Code,
container orchestration) through change and risk assessment, ensuring
minimal disruption and maximum impact.
Annual, with
updates
5
Assess and calibrate technology capability index for the DevOps
team, ensuring the right mix of skills in cloud architecture, automation, and
site reliability. Orchestrate meaningful learning and development initiatives
to strengthen technical depth.
Annual, with
updates
6
Drive identification of infrastructure and operational requirements to
ensure seamless functioning of development, staging, and production
environments. Guarantee high availability, performance, and security
across all product delivery tracks.
Annual, with
updates
7
Foster a product-centric DevOps culture that emphasizes customer
value, agility, and continuous improvement by implementing organizational
interventions, performance metrics, and learning agendas for the team.
On-going
8
Ensure adoption of global best practices in DevOps and SRE by
benchmarking against leading product organizations and continuously
improving operational maturity.
On-going
Stakeholder
25% of time spent on stakeholder responsibilities
Sl. No. Contribution area Frequency
1
Continuously gather insights on operational pain points and
customer experience from Product Management, Sales, and Solution
Consulting teams to identify areas for improving deployment speed,
reliability, and scalability. Translate these insights into actionable
DevOps enhancements.
On-going
2
Foster a collaborative and transparent culture within the DevOps
team to proactively identify and eliminate impediments in delivery
pipelines. Drive adoption of lean and agile practices across infrastructure
and operations.
On-going
3
Build strong partnerships with Product, Program Management, and
Engineering teams to ensure alignment of infrastructure and
automation initiatives with product release timelines and quality
objectives.
On-going
4
Engage with cloud service providers, tooling vendors, and
deployment partners to evaluate their contribution to strengthening
operational resilience and competitive positioning. Drive initiatives to
optimize performance and cost efficiency.
On-going
Operational
25% of time spent on operational responsibilities
Sl. No. Contribution area Frequency
1
Understand and periodically re-validate infrastructure and
operational needs for the EV product ecosystem based on customer
feedback and market trends. Realign DevOps delivery roadmap in
coordination with Product and Engineering leadership.
Quarterly
2
Bring a holistic view of infrastructure and automation across all
product tracks to drive focus initiatives at a portfolio level, ensuring
alignment with the EV product vision and operational excellence goals.
Quarterly
3
Ensure implementation of defined DevOps engineering plans for
successful completion and commercialization of product releases, working
closely with Product, Program Management, and QA teams to guarantee
smooth deployments and high availability.
On-going
4
Assist Release Train Engineers and Value Stream Owners with PI
planning readiness and pre-/post-PI activities at a portfolio level,
ensuring DevOps objectives align with strategic themes and PI goals.
On-going
5
Participate in PI planning, system demos, and solution demos to
understand challenges related to infrastructure, automation, and
reliability. Enable the team to meet delivery commitments through
proactive problem-solving and continuous improvement.
On-going
Participate in portfolio-level engineering reviews and analysis to
ensure infrastructure readiness, automation maturity, and operational
resilience. Coordinate resource commitments and drive
corrective/preventive actions for issues or escalations across product
lifecycles.
On-going
7
Ensure systematic knowledge management for DevOps practices,
tools, and operational frameworks across product lifecycles. Facilitate
dissemination of explicit and tacit knowledge to developers and operations
teams.
On-going
8
Drive high levels of product integrity, stability, and security by
collaborating with Architecture, Information Security, and System
Engineering teams-especially for customer-related change requests and
production deployments.
On-going
9
Support definition and adoption of organization-wide DevOps
principles, automation patterns, and operational quality metrics to
standardize practices and improve delivery consistency.
On-going
10
Track and manage operational quality metrics (e.g., Mean Time To
Recovery, deployment success rate, uptime) and ensure adherence to
best practices, coding guidelines, and compliance frameworks to improve
productivity and reliability.
On-going
11
Drive creation and adoption of reusable automation stacks and
infrastructure templates in collaboration with SMEs to improve efficiency
and reduce time-to-market.
On-going
12
Identify potential bottlenecks, risks, and challenges in delivery
pipelines and infrastructure at a portfolio level; implement timely
corrective and preventive actions to maintain release velocity and system
stability.
On-going
13 Manage escalations and resolve operational issues at appropriate
levels to ensure delivery goals and SLAs are met as per defined plans. On-going
14
Ensure adherence to organizational risk management and
compliance frameworks for infrastructure, security, and operational
processes; drive timely corrective and preventive actions.
On-going
People
25% of time spent on people responsibilities
Sl. No. Contribution area Frequency
1
Drive a sense of ownership and pride among DevOps team
members to deliver high-quality automation, infrastructure, and
operational excellence that supports product reliability and customer
value.
On-going
2
Enable a self-directed, high-performance culture within the team by
fostering autonomy, accountability, and continuous improvement in
DevOps practices.
On-going
3
Role model significant contributions in the workplace by following high
standards of professional conduct, ethics, integrity in execution of all
assigned activities
On-going
4
Build a strong talent pipeline through hiring, internal movements,
succession planning, talent reviews etc. On-going
5
Enable a culture of continuous improvement and learning, by coaching
team members and role-modelling self-development On-going
6
Role model organizational citizenship behaviors as an ambassador of
the EV employer brand, through active involvement in key hiring and
employee engagement initiatives
On-going
Commitments & contributions
Contribution Commitments
Strategic &
Financial
Productivity
Improve operational efficiency and reduce cost per
deployment through automation, Infrastructure as Code
(IaC), and AI-driven monitoring. Optimize cloud spend
and resource utilization to increase revenue per employee.
Product Development
Product portfolio plan (% achievement)
Progress of key development initiatives - plan vs. actual.
Deliver on strategic DevOps initiatives such as CI/CD
pipeline modernization, container orchestration, and
observability enhancements within committed timelines.
High quality product releases with zero critical defects
due to infrastructure or deployment issues, and
maintain 99.9% uptime for production environments.
Stakeholder
Customer-level product recall
User Adoption Vs Plan - Enable faster and seamless
deployments through robust CI/CD pipelines and
infrastructure automation, ensuring adoption targets are
met or exceeded.
Customer Satisfaction
CSAT (%) - Maintain CSAT above 95% by minimizing
downtime, improving release quality, and proactively
addressing operational issues.
Operational
Process and Timelines
% Adherence to Release Plans - Ensure 95%+
adherence to release timelines across all product
portfolios through robust CI/CD automation and proactive
risk management.
Process Compliance (%) - Maintain 100% compliance
with defined engineering, operations, and people
processes, including security and governance standards.
Product Build / Coding
Total Man-Hours Saved via Automation - Achieve
significant productivity gains by automating
infrastructure provisioning, deployments, and monitoring