Product Implementation Engineer

Job Title: Product Implementation Engineer

Location: Mumbai

Experience Level: 7 to 12 years

About ColorTokens

At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield™ platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected.

Our innovative platform provides unparalleled visibility into traffic patterns between workloads, OT/IoT/IoMT devices, and users, allowing businesses to enforce granular micro-perimeters, swiftly isolate key assets, and respond to breaches with agility. Recognized as a Leader in the Forrester Wave™: Microsegmentation Solutions (Q3 2024), ColorTokens safeguards global enterprises and delivers significant savings by preventing costly disruptions.

Join us in transforming cybersecurity.

Learn more at www.colortokens.com.

Our culture

We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously.

Self-starters and highly motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of the world's impactful organizations - be it a children's hospital, or a city, or the defense department of an entire country.

Role Description

This role sits within the implementation and deployment team, where you'll work directly with enterprise customers to deploy the platform, understand their network and application environments, design security policies, support onboarding, perform testing, technical writing and drive successful go-live and adoption.

We're looking for professionals who have experience implementing security products in customer environments, particularly around network security, firewall technologies, access control, security policy management, or security consulting.

Key Responsibilities:

• Deploy and configure the platform in complex customer environments.
• Perform asset discovery, network flow analysis, grouping, and policy design.
• Enforce segmentation policies and validate risk reduction.
• Troubleshoot across Linux/Windows, networks, and cloud platforms.
• Build automation using Python/Golang/Shell.
• Drive customer delivery plans, milestones, and success outcomes.
• Create documentation, best practices, and customer enablement materials.

Required Skills:

• Strong networking fundamentals (Ethernet, VLANs, TCP/IP, HTTP/S).
• Linux and Windows OS experience (admin, troubleshooting, scripting).
• Proficiency in Python/Golang/shell scripting.
• Exposure to host firewalls (WFP, Windows Defender, iptables, nftables).
• Experience with SaaS, multi-tenant systems, or cloud platforms (AWS/Azure/GCP).
• Excellent communication and customer-facing skills.
• Ability to operate autonomously in a fast-paced startup environment.