Product Head

Role & responsibilities

• Define and execute the overall product vision, strategy, and roadmap in alignment with the organisation's business objectives.
• Lead the end-to-end product lifecycle, from market research and ideation to development, launch, growth, and continuous improvement.
• Identify market opportunities, customer needs, industry trends, and competitive threats to drive product innovation.
• Develop product strategies, business cases, pricing models, and go-to-market plans to maximise revenue and profitability.
• Collaborate with engineering, design, marketing, sales, customer success, and business teams to ensure successful product delivery.
• Establish product goals, KPIs, and OKRs, and monitor performance using analytics and customer feedback.
• Lead, mentor, and develop product managers and cross-functional teams, fostering accountability and continuous improvement.
• Prioritise product features, manage backlogs, allocate resources, and balance customer needs with business value and technical feasibility.
• Drive customer acquisition, engagement, retention, and satisfaction through data-driven product enhancements.
• Oversee product budgets, resource planning, timelines, and risk management to ensure efficient execution.
• Present product strategies, performance reports, and business recommendations to senior management and key stakeholders.
• Ensure products meet quality standards, regulatory requirements, security expectations, and applicable compliance guidelines.
• Build strong relationships with customers and stakeholders to gather insights and translate them into actionable product improvements.
• Establish product management processes, governance frameworks, and best practices to improve delivery efficiency and business outcomes.

Preferred candidate profile

• Bachelor's or master's degree in Business Administration, Computer Science, Engineering, Information Technology, or a related discipline.
• 5 to 10 years of experience in product management, product strategy, or business leadership, with demonstrated ownership of product initiatives.
• Proven experience developing product roadmaps, defining product vision, and delivering products aligned with customer and business needs.
• Strong understanding of market research, competitive analysis, customer segmentation, product positioning, pricing, and go-to-market strategy.
• Experience leading cross-functional teams involving engineering, design, marketing, sales, and customer success.
• Proficiency in product management tools such as Jira, Confluence, Productboard, and analytics platforms such as Google Analytics, Mixpanel, or Amplitude.
• Strong analytical skills with experience using KPIs, OKRs, A/B testing, customer insights, and business metrics to guide decisions.
• Demonstrated ability to manage product budgets, prioritise investments, evaluate risks, and drive revenue growth and profitability.
• Excellent leadership, communication, negotiation, stakeholder-management, and decision-making skills.
• Ability to translate complex customer problems and business requirements into clear product strategies and actionable roadmaps.
• Experience with Agile/Scrum methodologies and modern product development practices.
• Preferred qualifications: MBA in Product Management, Marketing, or Strategy; Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or relevant product management certifications.
• A strong track record of launching products, improving adoption and retention, and delivering measurable business outcomes.