Product Head - Insurance

Key Responsibilities:

Product Strategy & Roadmap:

- Define and execute the product roadmap aligned with business objectives and customer needs.

- Identify market opportunities, customer pain points, and emerging industry trends.

- Develop product vision, business cases, and growth strategies.

- Prioritize initiatives based on customer impact, commercial value, and technical feasibility.

Product Development & Delivery:

- Lead end-to-end product lifecycle management from ideation through launch and optimization.

- Gather and translate business requirements into detailed product specifications and user stories.

- Collaborate with engineering, UX/UI, data, and business teams to deliver product enhancements.

- Manage product backlogs and sprint priorities in Agile environments.

Insurance Product Management:

- Work with underwriting, actuarial, claims, and compliance teams to design and enhance insurance offerings.

- Evaluate pricing, coverage structures, policy features, and customer benefits.

- Ensure products comply with regulatory and internal governance requirements.

- Support product filings, approvals, and launch readiness activities where applicable.

Customer Experience & Digital Transformation:

- Analyze customer journeys to improve acquisition, onboarding, servicing, and claims experiences.

- Leverage customer feedback, analytics, and market research to drive product improvements.

- Define and monitor customer engagement and satisfaction metrics.

- Champion customer-centric product design and innovation.

Data & Performance Management:

- Track product KPIs including adoption, retention, conversion, customer satisfaction, and profitability.

- Conduct data analysis to identify growth opportunities and optimize performance.

- Build business cases and measure ROI of product initiatives.

- Present product performance updates to senior stakeholders.

Stakeholder Management:

- Partner with sales, distribution, operations, marketing, compliance, and technology teams.

- Communicate product vision, priorities, and outcomes across the organization.

- Influence cross-functional stakeholders to drive successful product delivery.

Qualifications :

- Bachelor's degree in Business, Engineering, Technology, Finance, or a related field.

- MBA or equivalent postgraduate qualification preferred.

- 1216 years of experience in Product Management, Digital Product Management, Business Analysis, or Product Development.

- Prior experience within life insurance, health insurance, general insurance, insurtech, fintech, or financial services is preferred.