Product Documentation – Technical Publications

Role Overview

The Product Documentation Engineer is responsible for creating, updating, and reviewing technical documentation for complex engineering systems and products. This role bridges engineering and publication teams to ensure that documentation is accurate, user-friendly, and aligned with internal standards and customer expectations.

Key Responsibilities

• Collaborate with cross-functional teams (e.g., Safety, Legal, Engineering, Technical Writers) to gather technical content and resolve documentation gaps.
• Develop redlines and revise core manuals including Safety, SSPS, Operations, Functional Description, Preventive Maintenance (PM), Startup, Schematics.
• Utilize documentation workflows using DTR (JIRA).

Required Skills

• Knowledge of specific products and documentation types which require content development. You will be matched with the documentation requests of the tools you support.
• Intermediate English language skills required for documentation development in MS Word and Adobe Acrobat.
• Ability to interpret engineering data and translate it into clear, structured documentation.
• Self-motivated with strong time management, organizational, and collaboration abilities to ensure documentation completeness.

Preferred Experience

• Prior work with technical documentation development and structured content reuse strategies are a plus.

Education & Qualifications

• CE Level 4 or above
• Certifications in technical writing, DITA XML, or documentation tools are a plus.

Performance Metrics

• Quality and clarity of documentation delivered.
• Timeliness of document updates and revisions.
• Innovation in problem-solving and content reuse.
• Engagement with cross-functional teams and stakeholders.