Product Designer

Role & responsibilities

• Design intuitive employee-facing tools and seamless customer-facing digital experiences.
• Collaborate with cross-functional teams including product, technology, operations, and leadership stakeholders.
• Create journey maps, service blueprints, and design frameworks to simplify complex problems and align teams.
• Develop wireframes, prototypes, and high-fidelity designs, incorporating user feedback through iterative testing.
• Contribute to product strategy, roadmap planning, and service innovation initiatives.
• Present design concepts, rationale, and outcomes effectively to both technical and non-technical audiences.
• Facilitate Design Thinking workshops to drive alignment, uncover insights, and generate innovative solutions.
• Leverage AI-powered design tools to create impactful, human-centered experiences.

Preferred candidate profile

• 6+ years of experience in UX Design, Product Design, Service Design, Design Research, or Systems Thinking.
• Strong expertise in user-centered design methodologies, design thinking, and experience mapping.
• Hands-on experience using Figma and other design/prototyping tools.
• Proven ability to work in ambiguous environments and translate complex requirements into simple, effective solutions.
• Strong stakeholder management and cross-functional collaboration skills.
• Excellent communication, storytelling, and presentation abilities.
• Experience conducting user research, usability testing, and converting insights into design decisions.
• Experience applying AI tools to enhance design workflows and user experiences.
• Exposure to automotive, manufacturing, or other complex service-oriented industries is preferred.