Product & Delivery Manager - IT

Role Overview:

We're looking for a Product and Delivery Manager who will shape our product roadmap, ensure timely and high-quality delivery of features, and drive the overall success of our healthcare platform.

You'll work closely with the Product Engineering, User Experience (UX), and Quality Assurance (QA) teams, and leadership - while also engaging directly with clients and users to gather continuous product feedback and translate it into actionable improvements.

Key Responsibilities:

Product Management:

- Define product strategy and roadmap in alignment with company vision and customer needs

- Gather and prioritize product requirements from internal stakeholders and external clients

- Conduct regular client interactions, demos, and feedback sessions to deeply understand user needs and pain points

- Create detailed product specifications, user stories, and wireframes when necessary

- Champion user experience and ensure product decisions are data-driven and evidence-based

- Collaborate closely with Product Engineering, UX, and QA teams to ensure a seamless product development lifecycle

- Monitor product performance and iterate based on client feedback, analytics, and market trends

Delivery Management:

- Own end-to-end delivery of product initiatives - from discovery through launch and iteration

- Build and manage project timelines, resource allocation, and ensure sprint goals are met

- Identify risks and dependencies early, and collaborate with teams to unblock progress

- Maintain transparency by regularly updating leadership and clients on progress, blockers, and solutions

- Foster an agile, high-performance team culture with clear communication and accountability

Qualifications:

- 3 - 8 years of experience in product management, project delivery, or a related role - preferably in health tech, SaaS, or consumer technology sectors

- Experience working directly with clients, gathering structured feedback, and translating it into actionable product requirements

- Strong technical understanding of digital products, APIs, and cloud-based platforms

- Proven experience managing cross-functional teams (engineering, design, clinical, etc.)

- Excellent interpersonal skills to build strong client relationships and manage expectations

- Excellent written and verbal communication skills

- Strong analytical, problem-solving, and decision-making abilities

- Experience working in an agile/scrum environment

- Entrepreneurial mindset: comfortable with ambiguity, rapid changes, and "building from scratch"

- Bonus: familiarity with healthcare standards, regulations (e.g., HIPAA), or clinical workflows

Core Skills at a Glance:

- Product Strategy & Roadmapping

- Delivery / Program Management

- Client & Stakeholder Management

- Agile / Scrum

- Data Analysis (Amplitude, Mixpanel)

- Wireframing (Figma, Miro)

- Cross-functional Team Leadership

- JIRA / Sprint Planning

- Healthcare & Compliance (HIPAA)

What We Offer:

- Opportunity to shape a high-impact product from an early stage

- Work with passionate and mission-driven teammates

- Fast-paced, growth-focused, and collaborative work culture