Product Business Analyst

Product Business Analyst

Role Purpose

The Product Business Analyst (PBA) is responsible for analysing customer, operational and construction-domain needs and translating them into clear, structured business and product requirements for Asite's CDE product.

The role focuses on eliciting, analysing, validating and documenting business requirements so that customer needs, operational processes, business rules and constraints are clearly understood by delivery teams.

A core expectation of the role is to apply Jobs To Be Done (JTBD), structured client discovery, and strong information management principles within the context of complex construction and infrastructure delivery. A deep understanding of the industry will be advantageous.

This role operates as the Business Analyst partner to the Product Owner:

• Product Owner: owns product vision, strategic roadmap direction, value trade-offs, governance decisions and final backlog prioritisation.
• Product Business Analyst: supports the Product Owner by analysing customer and stakeholder needs, documenting requirements, preparing backlog items, defining acceptance criteria, clarifying business rules and providing evidence-based recommendations.

Key Accountabilities

Product Analysis & Backlog Readiness

• Support the Product Owner by acting as the product analysis lead for assigned product areas, preparing evidence, requirements and recommendations for prioritisation decisions
• Prepare, structure and refine backlog content in partnership with the Product Owner, including:
• New product features
• Customer‑requested enhancements
• Customer‑raised bugs
• Regression defects
• Technical debt
• Write clear, unambiguous user stories with meaningful acceptance criteria and success measures, ensuring they express customer value, business rationale and measurable outcomes
• Ensure backlog items are prepared so they can be reviewed, estimated and prioritised by the appropriate product and delivery leads:

Jobs To Be Done (JTBD) & Problem Definition

• Apply Jobs To Be Done (JTBD) thinking to:
• Identify the underlying problems customers are trying to solve
• Avoid solution‑led or feature‑led decision making
• Focus on outcomes rather than requests
• Produce clear JTBD statements defining:
• Job
• Desired outcome
• Context and constraints
• Use JTBD insights to support:
• Discovery themes and problem statements
• Evidence for prioritisation discussions
• Assessment of customer value and delivery readiness

Client Discovery & Engagement

• Plan and run structured client discovery activities, including:
• Interviews and workshops
• Workflow walkthroughs
• Pain‑point and constraint analysis
• Support Product Owner-led communication by preparing clear materials for:
• Product updates
• New features
• Discovery findings, options and roadmap inputs
• Act as a product discovery and requirements contact for customers, capturing needs, clarifying value and managing expectations in alignment with Product Owner direction
• Translate customer feedback into:
• Validated product needs
• Backlog candidates and refinement inputs for Product Owner review
• Ensure commitments to clients align with agreed governance, product strategy and Product Owner decision authority

Construction Industry Understanding

• Construction and infrastructure project lifecycles
• Design, delivery, and operational phases
• Contractor, client, consultant, and supply‑chain perspectives
• Understand the realities of construction environments, including:
• Programme pressure
• Commercial constraints
• Contractual obligations
• Regulatory and assurance requirements
• Ensure product requirements and recommendations are practical, usable, and grounded in construction workflows

Information Management Principles & Standards

• Build a deep working understanding of information management (IM) principles, including:
• Information as a structured project asset
• Ownership, lifecycle, and accountability
• Data quality, traceability, and auditability
• Develop familiarity with recognized standards and practices, including:
• ISO 19650 principles
• Common Data Environment (CDE) concepts
• Metadata, naming, and classification
• Ensure product features:
• Support compliant information workflows
• Reinforce, not undermine, information governance
• Work with the Strategic Product Director and Product Owner to ensure requirements and recommendations align with the wider information and data strategy

Delivery Coordination & Agile Working (Developing)

• Work with remote engineering teams operating in:
• Sprint‑based delivery
• Hybrid / Kanban‑style approaches
• Participate in and support:
• Backlog refinement
• Sprint planning
• Reviews and demonstrations
• Track delivery questions, dependencies and requirement clarifications that may affect delivery readiness
• Escalate delivery issues appropriately and early
• Build practical understanding of:
• Agile delivery principles
• Incremental value delivery from a requirements and validation perspective
• Prioritisation inputs and trade-off analysis without owning final decisions

Cross‑Product & Integration Awareness

• Product integrations
• Data flows across platforms
• Inter‑product dependencies
• Identify potential integration impacts of new features
• Support consistency and reuse across products where possible

Governance, Reporting & Stakeholder Management

• Provide clear, structured updates on:
• Backlog readiness and requirements quality
• Delivery progress
• Requirement risks, assumptions and trade-off considerations
• Prepare materials for:
• Product reviews
• Client sessions
• Internal governance forums
• Work closely with:
• Product Owner for strategic alignment, escalation and decision authority
• Director of Product when required

Skills & Attributes

Essential

• Strong analytical and problem‑solving skills
• Clear written and verbal communication
• Confidence presenting to stakeholders and clients
• High learning agility and resilience
• Comfort working with remote, distributed teams
• Product Qualification
• 2-10 years SAAS product experience