Product Associate

• Drive the product and business-planning process across cross-functional teams of the company based on the feedback received from support function.
• Analyse support tickets to understand the user needs and improvement in process by working on product requirements and develop requirements to ensure theyre successful achieved.
• Develop, implement, and maintain production timelines across multiple departments
• Coordination with Senior Product Managers to for prioritization and creating a road map towards DIY issue resolution system wise.

• Lead the support task ensuring the ticket resolution is at the highest level of productivity.
• Monitor the systems for a proactive approach to issue handing at large scale.
• Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.