Product Analyst

Job DescriptionThe Product Analyst - Order to Delivery - supports delivering customer-centric, business-relevant solutions that create tangible business value, requiring strong alignment, accountability, and effective cross-functional collaboration. Role requires solid functional knowledge of the Order-to-Invoice process with the ability to gather, structure, design, and implement business requirements within IT solutions. Product Analyst plays a key role in supporting global product teams in translation business priorities into digital product backlog and roadmap and enabling their effective execution.
Roles ResponsibilitiesProduct Delivery contribution

Collaborate closely with the Product Owner to collect, assess, and prioritize business needs within the Order-to-Delivery product backlog

Support the end to end delivery lifecycle, from business demand to solution rollout and adoption

Manage and contribute to Order to Delivery projects (ex. EU e-invoicing program), ensuring the delivery is on time, within scope, and meets high quality standards

Business analysis requirements

Translate business needs into well defined functional specifications to support development, integration, and testing activities[SK1.1]

Actively gather input from business and IT stakeholders to identify opportunities for process optimization and operational efficiency

Stakeholder change management

Act as the bridge between Customer Service, Finance, IT teams, and external partners

Facilitate workshops, design sessions, and training activities to support change management and encourage adoption of new tools and processes

Ensure alignment on priorities, roadmap, and delivery commitments across stakeholders


Market innovation awareness

Proactively monitor market trends, IT solutions, and emerging technologies within the Operations domain

Contribute insights to help evolve product capabilities and future roadmap decisions

Act as an ambassador of IT Data strategy within Business
Technical RequirementMust Have

SAP SD has no secrets for you: at least 5 years of experience[SK2.1], including SPRO customizations, preparation of Functional Design specifications for ABAP development (working with different EDI formats experience is plus)

You are experienced in working in product-oriented environment

You have proven track in IT projects discovery delivery in cross-function project environment (using Agile and Waterfall methodologies)

You have experience working with Business on new IT solution designs, including technologies research on the market,

You have strong understanding of Business Operations processes and data

You are accountable, proactive, able to adapt to change and think out-of-the-box

You have advanced communication and presentation skills to keep clear and transparent picture in minds of Key Stakeholders

You are fluent in English (spoken and written)
Additional Responsibility

Desired 5-7 years of total experience with
a. 3-5 yearsexperience in Product Analysis/Business Analysis roles
b. At least 5 yearsexperience in SAP SD[SK3.1]

Bachelors degree in engineering, Information Technology, Business, or related field

Strong understanding of Order-to-Invoice business processes

Worked in Global FMCG company
Educational RequirementBachelor of Engineering
Preferred SkillsFoundational->Development Methodology->Infosys Global Agile methodology->Product owner
Service LineInfosys Consulting