Product Analyst - Master Data Management (IT)

Job DescriptionAs Product Analyst in the MDM IT team, you will be the functional and technical bridge between business stakeholders, data governance teams, and IT delivery - supporting and enhancing the master data technology landscape built on SAP (ECC and S/4HANA), Orsoft, and Tibco.
You will own the analysis, design, and delivery follow-through of enhancements and projects that keep master data flowing reliably across Danone's global application landscape, while contributing to the strategic migration journey from SAP ECC to S/4HANA
Roles & ResponsibilitiesSolution Support & Enhancements

Act as functional analyst for the MDM platform stack: SAP (ECC / S/4HANA master data objects), Orsoft (master data system of entry), and Tibco (enrichment layer).

Analyse, specify, and prioritise enhancement requests from global and regional business teams; translate business needs into clear functional and technical specifications.

Support incident and problem management for master data flows (L2/L3 coordination), performing root-cause analysis across systems of entry, systems of record, and downstream consumers.

Maintain and improve interface mappings, data distribution rules, and integration patterns between SAP, Orsoft, Tibco, and connected applications.
Project Delivery

Contribute to global MDM and data transformation projects, including S/4HANA migration workstreams, platform consolidation initiatives, and data quality programs.

Participate in design workshops, fit-gap analysis, testing cycles (SIT/UAT), cutover planning, and hypercare for master data scope.

Coordinate with external partners and internal development teams to ensure on-time, on-quality delivery of changes.
Data Quality & Governance

Partner with Data Governance and Data Quality teams to implement DQ rules, validations, and monitoring in the master data creation and distribution processes.

Support data owners and data stewards across business functions (Finance, Marketing, R&I, Supply Chain) with system expertise and impact analysis.

Contribute to documentation of data lineage, attribute catalogs, and target data models.
Stakeholder Management & Continuous Improvement

Build trusted relationships with business process owners, CDO/data office stakeholders, and regional IT teams across geographies.

Identify opportunities for process simplification, automation, and standardisation of master data operations.

Stay current on SAP MDG, S/4HANA master data capabilities, and integration technologies; bring recommendations into the platform roadmap.
Technical Requirement

Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or a related field.

3-5+ years of experience in IT functional analysis, application support, or solution delivery in an enterprise environment.[AR1.1][RN1.2][AR1.3][RP1.4]

Hands-on experience with SAP master data (material/product, customer, vendor/supplier domains) in ECC and/or S/4HANA - including core tables, transactions, and data structures.

Experience with integration/middleware technologies, ideally Tibco (or equivalent: SAP PI/PO, MuleSoft, Boomi), including message flows, mappings, and error handling[RN2.1][RN2.2].

Strong analytical skills: ability to trace data issues end-to-end across multiple systems and articulate root causes and remediation options.

Experience writing functional specifications, test scenarios, and supporting UAT with business users.

Fluent English (written and spoken); ability to work effectively in a global, multicultural, matrixed organisation.

Experience with Orsoft or comparable master data entry/workflow tools.

Exposure to Syniti, EBX, or other MDM/data governance platforms.

Familiarity with S/4HANA migration programs (brownfield/greenfield/selective) and the master data implications of each.

Knowledge of data quality tooling and analytics platforms (e.g., Databricks, SQL-based DQ monitoring).

Experience in FMCG / CPG industry and understanding of product, customer, and supply chain master data in that context.

Working knowledge of agile and hybrid delivery methodologies (Scrum, SAFe) and ITSM processes (ITIL).
Additional Responsibility

Influence over control: thrives in a matrix organisation, achieving outcomes through collaboration rather than hierarchy.

Curiosity and ownership: digs into the "why" behind data issues and follows through to resolution.

Clear communicator: able to make complex data and integration topics tangible for non-technical audiences.

Team player: works "one team" across IT, data office, and business functions, across time zones and cultures
Educational RequirementBachelor of Engineering
Preferred SkillsTechnology->Enterprise Application - MDM->Oracle Product Master Data Management
Generic SkillsTechnology->MDM->MDM- ALL
Service LineInfosys Consulting