BENGALURU · FULLTIME
Prodops Engineer 4
Black Duck Software
Bengaluru · onsite · Posted 1d ago
Sourced from
Undisclosed9–12 yrsfulltimeBengaluru
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Section · 01
About this role
Production Operations Engineer 4 - P4 ( ProdOps / SRE)
Location: Bangalore - Hybrid
Experience: 9-12 years
Shift: 24/7 Rotational shifts (Including Night Shifts & Weekend On-Call)
About the Role
The Production Operations Engineer will support and stabilize large-scale production systems with a focus on incident management, monitoring, site reliability, and customer-facing communications. This is a hands-on role requiring ownership of critical production issues in a 24/7 environment.
Key Responsibilities
- Own and manage Critical and High production incidents end-to-end.
- Participate in SWARM / Tech Bridge calls and lead incidents during assigned shifts.
- Improve MTTR, MTTA, alert quality, and operational stability.
- Perform root cause analysis (RCA) and drive corrective actions.
- Monitor production systems and proactively detect issues.
- Automate operational tasks using Go, Python, Shell, or Perl.
- Maintain dashboards, alerts, runbooks, and SOPs.
- Handle customer-facing communications during incidents.
- Coordinate with Engineering, Product, CloudOps , and Support teams.
- Guide junior engineers and support shift handovers.
- Lead automation initiatives to reduce toil and manual intervention.
- Write and review operational automation using Go / Python / Shell / Perl .
- Act as a technical reviewer for reliability - critical changes.
- Influence architecture decisions with operability and reliability in mind.
- Own and standardize runbooks, SOPs, and disaster recovery processes.
Leadership & Mentorship
- Provide technical leadership and mentorship to ProdOps engineers.
- Guide shift teams during complex situations.
- Support onboarding, training, and upskilling of team members.
- Drive operational maturity across the team.
Tech Stack & Expertise
Required Technologies
- Containers & Orchestration: Docker, Kubernetes, Helm
- Cloud Platforms: AWS / GCP / Azure
- Infrastructure as Code: Terraform
- CI/CD: Jenkins, Harness, GitHub Actions, ArgoCD, GitLab CI
- Monitoring & Observability: Prometheus, Grafana, ELK, Datadog, New Relic, Loki
- Version Control: Git, GitHub, GitLab
- Scripting: Go or Python or Shell or Perl
Qualifications
- 9+ years of experience in Production Operations, SRE, or Cloud Reliability roles.
- Proven experience leading major production incidents in customer-facing systems.
- Strong background in distributed systems, Kubernetes, and cloud environments .
- Experience mentoring engineers and driving reliability initiatives.
- Excellent written and verbal communication skills .
What We Offer
- An opportunity to be part of a dynamic and innovative team.
- Inclusive and collaborative work environment.
- Continuous learning and professional development opportunities.
- Exposure to large-scale and customer-critical systems.
Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law
Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
AutomationDatadogDockerGithubDistributed Systemscloud platformsDisaster recoverygoogle cloud platformamazon web servicesDevsecopsdastGithub ActionsArgoCDBlack DuckCloudOpscloudApplication SecurityCommunication SkillsArchitectureMicrosoft AzureGIT
Section · Company
About Black Duck Software
Black Duck Software
Software Product
5001-10000
employees
2002
24 years old
Bangalore / Bengaluru, Karnataka
India
₹22.5L PA avg
Avg at Black Duck Software
About
Black Duck Software specializes in security solutions for software development, focusing on risk mitigation and quality enhancement across the development lifecycle.
Industries
Software ProductHardware & Networking
Employee ratings
9 reviews
3.4/ 5
Culture
3.9
Career growth
3.0
Work-life
4.4
Employees rate it well for
Work-Life Balance44Company Culture39
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