Procurement Operations Leader

Procurement Operations Leader

Exp-10-12 Yrs

Loc- Bengaluru

Job Description

Candidate will be responsible for e-sourcing, contract management, spend analysis, procurement decision support etc. in their categories across Customer regions and markets globally. Along with responsibility for the specific team, the person will also act as Point of Contact for one or two Customer regions, liaising with regional Procurement teams on Procurement Operations-related matters across all services delivered.

The leader will work with key stakeholders to ensure processes, ways of working and service level agreements are delivered. Participating in cross-functional teams, developing and improving sourcing practices especially Coupa e-sourcing, aligning and achieving savings targets. The leader will also work closely with Global Procurement Strategy and GBO Supplier Experience Strategy & Enablement teams, as well as any others which are relevant, to drive transformation projects, category-related end to end sourcing improvements, implementing sourcing category strategies and focus on building team capability to support these activities.

As Customer works on Coupa and Coupa CSO as sourcing platforms, familiarity with these platforms would be preferred.

Core Service Delivery:

• Build active and positive relationships with key Procurement stakeholders, Customer business stakeholders & suppliers
• Smooth operation & delivery of procurement operations activities under their purview, including but not limited to e-sourcing, contract management, spend analysis, procurement decision support. Align, measure and maintain SLAs, turnaround time etc.
• Develop end-to-end strategic sourcing activities for Marketing categories including Creative & Digital Agencies, Media Buying, Production, POSM, Events, Branding, Market Research, and Promotional Services.
• Partner closely with Marketing, Brand, Finance, Legal, and regional stakeholders to understand demand pipelines, campaign priorities, and procurement requirements.
• Build and maintain strong supplier relationships with key marketing agencies and service providers to ensure quality, service excellence, and continuous innovation.
• Support new product launches, brand activations, and strategic marketing initiatives by ensuring timely sourcing and supplier onboarding.
• Drive timely issue resolution and deliver world-class support to Customer procurement teams
  Coach team e-sourcing best practices, considering Customer processes
• Pro-active & category/assigned spend strategy development.
• Opportunity assessment at Spend/category level & Historical spend/market benchmark
• Create/identify best buying channel program/models
• Should-cost modelling at project level
• Create & maintain knowledge management material for users & procurement