Procurement Manager

Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions-creating seamless engagement across digital, remote, and in-person channels.

Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth-turning every customer interaction into a moment of clarity, confidence, and connection.

About the Role

We are seeking an experienced Procurement Manager to join our Strategic Sourcing team in India. In this role, you will lead end-to-end sourcing activities across indirect categories - with a focus on Technology, Professional Services, and Marketing - supporting our global business operations. You will partner closely with business stakeholders to deliver measurable value through competitive sourcing events, supplier negotiations, and contract management, while ensuring compliance with company policies and applicable regulations.

Key Responsibilities

Strategic Sourcing Category Management

• Execute sourcing strategies across assigned categories, including market analysis, supplier identification, and total cost of ownership modeling.
• Lead RFx events (RFI, RFP, RFQ) from requirements gathering through award recommendation, partnering with technical and business stakeholders.
• Conduct supplier negotiations on commercial terms, SLAs, pricing structures, and contractual protections to deliver measurable savings and risk mitigation.

Contract Management

• Draft, review, and negotiate Master Services Agreements, Statements of Work, NDAs, order forms, and amendments in partnership with Legal.
• Ensure contracts align with corporate standards on data privacy, information security, indemnification, and termination rights.
• Maintain contract repository hygiene and proactively track renewals, expirations, and rate escalations.

Stakeholder Partnership

• Serve as the procurement business partner to assigned functions, providing guidance on sourcing process, supplier selection, and policy compliance.
• Build trusted relationships with internal stakeholders across IT, Engineering, HR, Marketing, and Finance to support business objectives.
• Translate business requirements into clear sourcing scopes and evaluation criteria.

Supplier Spend Management

• Manage ongoing supplier relationships, including performance reviews, issue resolution, and continuous improvement initiatives.
• Analyze category spend to identify consolidation, demand management, and cost reduction opportunities.
• Support supplier risk management activities including financial health checks, cybersecurity assessments, and business continuity reviews.

Process Operational Excellence

• Operate procurement workflows within the company s P2P / S2P platform (e.g., Coupa, SAP Ariba, Oracle, Ivalua).
• Track and report on KPIs including savings, cycle time, supplier diversity, and contract compliance.
• Identify opportunities to improve procurement processes, tools, and policy adherence.

Required Qualifications

• Bachelor s degree in Business, Supply Chain, Engineering, Finance, or related discipline.
• 6-9 years of progressive procurement / strategic sourcing experience, preferably in technology, financial services, or BPO industries.
• Demonstrated experience leading sourcing events and negotiating commercial agreements with technology and services suppliers.
• Strong working knowledge of contract terms and conditions, including SaaS / cloud agreements.
• Hands-on experience with at least one major procurement platform (Coupa, Ariba, Oracle, Ivalua, or equivalent).
• Proficiency in Microsoft Excel for spend analytics; comfortable working with large datasets.
• Excellent written and verbal communication skills in English; ability to influence senior stakeholders.

Preferred Qualifications

• MBA or post-graduate degree in Supply Chain, Operations, or Finance.
• Professional certification: CIPS, CPSM, or equivalent.
• Experience supporting US- or Europe-headquartered multinationals with cross-time-zone stakeholders.
• Exposure to fintech, banking software, or regulated financial services categories.
• Familiarity with Indian GST, withholding tax, and import/export considerations for cross-border supplier engagements.
• Experience with supplier diversity programs and ESG considerations in sourcing.

What Success Looks Like

• Year 1: Owns the assigned category portfolio end-to-end; delivers committed savings targets; establishes credibility as a trusted business partner.
• Year 2+: Drives category strategy refresh, expands scope, and contributes to global sourcing initiatives.

Core Competencies

• Negotiation influencing
• Analytical and data-driven decision making
• Business acumen and stakeholder management
• Contract literacy and risk identification
• Project management and execution discipline
• Comfort operating in ambiguity across global teams

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.

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