Procure To Pay | 7 yrs To 10yrs | Chennai

Jo b Description

• To support the operational delivery of the invoice processing activity of the client
• Provide a quality check function for the team, supporting a culture of continuous improvement to not only meet, but exceed the service standards set by the Service Level Agreement while working to improve process controls and process efficiencies.
• Ensures that the daily activities within his/her Teams responsibilities are fulfilled properly and timely in accordance with Desktop Procedures and SLA targets.
• Help monitor daily workload of team addressing bottlenecks and ensuring payments are processed within SLA
• Provide Quality check for invoices processing, releasing holds and monitoring performance on accuracy
• Ensure compliance to Internal Audit
• Monitor and ensure compliance to standard processes ensuring that any deviations from process are appropriately escalated and monitored to reduce risk
• Escalate unresolved issues to reporting manager and perform other duties as requested by the Manager
• Makes decisions on process issues / queries and sensitive individual cases
• Ensures knowledge and best practice sharing, captures and documents teams collective knowledge.
• First contact person for team members in any matters.
• Ensures cross-training and knowledge sharing within the Team.
• Supporting team in Process of more complex transactions and producing outputs in invoice processing, T&E, Payment, Service Desk Activities
• Demonstrate leadership skills and develop new employees
• J ovide excellent customer service to all stakeholders, including vendors, facilities and colleaguesJ