Prochant Hiring For Team Leader & assistant team leader

Job Summary

The AR Team Lead is responsible for managing the day-to-day operations of the Accounts Receivable team within the Revenue Cycle Management (RCM) function. This role ensures timely follow-up on outstanding insurance and patient accounts, drives collections, monitors team performance, and ensures compliance with client and regulatory requirements while achieving productivity and quality goals.

Key Responsibilities

• Lead and manage a team of AR Associates/Analysts to achieve operational targets.
• Allocate work, monitor productivity, and ensure adherence to service level agreements (SLAs).
• Review aging reports and prioritize high-value or critical accounts for follow-up.
• Ensure timely follow-up with insurance payers on unpaid or underpaid claims.
• Analyze and resolve claim denials, payment variances, and reimbursement issues.
• Escalate complex payer issues and coordinate with internal teams for resolution.
• Monitor key performance indicators (KPIs) such as AR aging, collection rate, denial rate, productivity, and quality.
• Conduct regular quality audits and provide coaching and feedback to team members.
• Train, mentor, and develop new and existing team members.
• Prepare daily, weekly, and monthly performance reports for management.
• Identify process improvement opportunities to enhance collections and operational efficiency.
• Ensure compliance with HIPAA, client-specific guidelines, and organizational policies.
• Collaborate with cross-functional teams, including Billing, Coding, Cash Posting, and Client Services, to resolve revenue cycle issues.

Required Qualifications

• Bachelor's degree in any discipline (preferred).
• 5-8 years of experience in Healthcare Revenue Cycle Management.
• Minimum 1- 2 years of experience leading an AR team.
• Strong understanding of AR follow-up, denial management, appeals, and payer guidelines.
• Experience with Medicare, Medicaid, and commercial insurance payers.
• Proficiency in MS Excel and RCM applications.
• Excellent analytical, communication, leadership, and stakeholder management skills.

Preferred Skills

• Strong problem-solving and decision-making abilities.
• Ability to manage team performance and motivate employees.
• Experience in process improvement and root cause analysis.
• Knowledge of Lean, Six Sigma, or continuous improvement methodologies is an advantage.

Contact :

Priyadharsini M

Mail id: [email removed]

Contact: [phone removed]