FULLTIME
Process Trainer
TP
Not specified · onsite · Posted 49d ago
Sourced from
Undisclosed5–10 yrsfulltimeNot specified
About a minute. You'll make an account on the way through.
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Section · 01
About this role
Roles and Responsibility
- Develop and implement comprehensive training programs to enhance employee performance.
- Conduct regular assessments to evaluate training effectiveness and identify areas for improvement.
- Collaborate with subject matter experts to create engaging and interactive training content.
- Design and deliver training sessions tailored to meet business objectives.
- Provide coaching and feedback to employees to improve their skills and knowledge.
- Stay updated with industry trends and best practices in process training.
Job Requirements
- Proven experience as a Process Trainer or similar role in the CRM/IT Enabled Services/BPO industry.
- Strong understanding of adult learning principles and instructional design methodologies.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work independently and collaboratively as part of a team.
- Strong analytical and problem-solving skills with attention to detail.
- Experience with training software and technologies is an asset.
About Company
TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is a leading company in the CRM/IT Enabled Services/BPO industry, committed to delivering exceptional results through innovative solutions and services.
Sourced from naukri
Section · 02
Skills
crminstructional designtrainerDesignbpoCoaching