MUMBAI · FULLTIME
Process Trainer
TP
Mumbai · onsite · Posted 49d ago
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Undisclosed2–6 yrsfulltimeMumbai
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Section · 01
About this role
We are looking for a skilled Process Trainer to join our team in the BPO/Call Centre industry. The ideal candidate will have 2 to 6 years of experience and be based in TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED.
Roles and Responsibility
- Develop and implement effective training programs for employees.
- Conduct regular training sessions to enhance employee skills and knowledge.
- Create engaging learning materials and presentations.
- Evaluate training effectiveness and provide feedback.
- Collaborate with management to identify training needs.
- Maintain accurate records of training activities and results.
Job Requirements
- Proven experience as a Process Trainer or similar role.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Excellent presentation and facilitation skills.
- Strong analytical and problem-solving skills.
- Experience with adult learning principles and instructional design methodologies.
Sourced from naukri
Section · 02
Skills
training deliveryinstructional designtraining managementCommunication SkillsProcess Training