FULLTIME
Process Trainer
TP
Not specified · onsite · Posted 56d ago
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Undisclosed1–6 yrsfulltimeNot specified
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Section · 01
About this role
We are looking for a highly skilled and experienced Process Trainer to join our team in Bengaluru. The ideal candidate will have 2-5 years of experience in process training, with excellent communication and interpersonal skills.
Roles and Responsibility - Develop and implement comprehensive training programs to enhance employee performance.
- Conduct needs assessments to identify skill gaps and create targeted training solutions.
- Design and deliver engaging and interactive training sessions to diverse audiences.
- Evaluate the effectiveness of training programs and recommend improvements.
- Collaborate with subject matter experts to develop high-quality training materials.
- Provide coaching and mentoring to employees to support their development goals.
- Proven experience as a Process Trainer or similar role, with a minimum of 2 years of experience.
- Excellent communication, presentation, and interpersonal skills are essential.
- Strong analytical and problem-solving skills, with attention to detail and accuracy, are required.
- Ability to work independently and collaboratively as part of a team, demonstrating flexibility and adaptability.
- Experience with adult learning principles and instructional design methodologies is preferred.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. We utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer. If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Additional Info The company offers a dynamic and supportive work environment, with opportunities for growth and development.
Sourced from naukri
Section · 02
Skills
Customer Experience ManagementCustomer Experienceemployee satisfactiontime management skillsinstructional designtraining programsOmni Channeltrainertime managementProcess TrainingCommunication And Interpersonal Skills