FULLTIME
Process Trainer
TP
Not specified · onsite · Posted 56d ago
Sourced from
Undisclosed1–6 yrsfulltimeNot specified
About a minute. You'll make an account on the way through.
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Section · 01
About this role
Roles and Responsibility
Job Requirements
- Develop and implement comprehensive training programs for employees.
- Conduct needs assessments to identify skill gaps and create targeted training solutions.
- Design and deliver engaging training sessions to enhance employee performance.
- Evaluate training effectiveness and recommend improvements.
- Collaborate with subject matter experts to develop high-quality training materials.
- Provide coaching and mentoring to support employees' professional development.
Job Requirements
- Proven experience as a Process Trainer or similar role in the BPO/Call Centre industry.
- Strong knowledge of adult learning principles and instructional design methodologies.
- Excellent communication, presentation, and interpersonal skills.
- Ability to analyze complex problems and develop creative solutions.
- Experience with training software and technologies is an asset.
- Strong organizational and time management skills are essential.
Sourced from naukri
Section · 02
Skills
Customer Experiencetime management skillsinstructional designtraining programstraineradult learningbpo call centreSubject Mattertime managementbpo