Process Support Executive

We're hiring a Process Support Executive – Night Shift to join our team at VDart, Trichy.

About the Role

If you're someone who enjoys coordinating with people, solving process issues, working with business and technology teams, and driving tasks to closure, this could be a great opportunity.

Responsibilities

• Coordinate with Recruitment, Operations, and Technology teams
• Understand and document user requirements and issues
• Track open items and ensure timely follow-up
• Support testing of fixes and enhancements
• Maintain process trackers and status updates
• Support users with process/application-related queries
• Help improve existing processes and workflows

Qualifications

• 1–3 years of experience in Process Support, Operations, Application Support, Project Coordination, Recruitment Operations, Customer Support, or similar roles

Required Skills

• Strong communication and follow-up skills
• Good documentation and coordination ability
• Comfortable working with multiple stakeholders
• Basic understanding of technology and business applications
• Strong ownership and execution mindset
• Comfortable working in a night shift

Preferred Skills

• You do not need to be from a technical background. What matters more is your ability to understand a problem, communicate clearly, coordinate with the right people, and get things done.