Process Specialist - US Insurance Ops

Responsibilities

What Makes This Opportunity Unique

At Principal, we pride ourselves on crafting an environment where you can grow both personally and professionally. Our dedication to innovation and excellence provides an outstanding platform for you to contribute to world-class financial services. As a Process Specialist- US Insurance, you will play a crucial role in ensuring flawless transaction processing and customer happiness. Your efforts will help build the future of financial services and contribute to our ambitious goals!

Responsibilities

• Review, analyze, and process transactions in accordance with business process documents.
• Ensure customer happiness by demonstrating accuracy, attention to detail, and timely transaction processing.
• Work on routine matters with minimal supervision, showing initiative in a team environment.
• Continuously update job knowledge using available resources, positively impacting work results.
• Be flexible and multitask, accepting ownership for new and different requests assigned by your supervisor.
• Deliver timely answers to inquiries from both internal and external contributors.
• Adhere to Compliance, Information Security, Internal and External statutory, and regulatory requirements.
• Align with PGS policies and demonstrate flexibility as per business needs.
• Develop positive relationships with peers, mentors, support functions, and leaders.
  
  

Qualifications

Qualifications

• Minimum 1-3 years of experience in transaction processing within the Insurance (Life/Health) is preferred.
• Typing skills with a speed of 30 to 35 words per minute and 98% accuracy.
• Strong written and verbal communication skills.
• Open to flexible shifts and weekend working.
• Proficient in MS Office applications.
  
  

Additional Information

Experience Principal

At Principal, we value connecting on both a personal and professional level. Together, were imagining a more purpose-led future for financial services and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.