Process Specialist - Defined Benefits

Responsibilities

• Perform Defined Benefit (DB) processing and/or calculation across assigned subtypes such as quotes, basic benefit events, annuities, and distributions.
• Manage assigned worklists efficiently while adhering to standard processing times.
• Deliver high-quality work with consistent adherence to SOPs, compliance guidelines, and audit requirements.
• Support adoption of new tools, updated SOPs, or workflow changes.
• Collaborate closely with seniors to understand complex cases and process updates.
• Identify individual learning gaps and proactively request clarification or training when needed.

Qualifications

• Maths or Stats education background.
• Specialist with minimum 1.5-2 years of work experience in Retirements preferably in US Defined benefit area.
• Total 4-5 years of experience.
• Bachelor degree with a major in an analytical field required (such as but not limited to Math, Actuarial Science, Statistics).
• Strong mathematical, technical and analytical skills along with keen attention to detail.

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