MUMBAI · FULLTIME
Process Manager
eClerx
Mumbai · onsite · Posted 30d ago
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Undisclosed8–10 yrsfulltimeMumbai
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Section · 01
About this role
Role Overview
As a Process Manager, you will identify, design, and implement transformation initiatives across Digital Business Operations. You will partner with operations leaders to improve business performance through automation, process optimization, and AI-driven solutions.
Key Responsibilities
- Identify automation, process improvement, and digital transformation opportunities.
- Develop solutions using Python, AI, and automation technologies.
- Lead projects from ideation through implementation and value realization.
- Drive continuous improvement initiatives using Lean Six Sigma principles.
- Present recommendations, project updates, and business impact to senior stakeholders.
Required Skills
- Strong proficiency in Python and process automation.
- Hands-on exposure to Generative AI, Large Language Models (LLMs), and AI tools such as ChatGPT, Claude, Gemini, and Microsoft Copilot.
- Ability to translate business challenges into scalable automation and AI solutions.
- Understanding of Lean Six Sigma methodologies (DMAIC/DMADV).
- Strong analytical, problem-solving, communication, and stakeholder management skills.
- Proficiency in Excel and PowerPoint.
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Section · 02
Skills
Problem SolvingContinuous improvementsix sigmaProcess automationleanDmaicProcess ImprovementLean Six SigmaPowerpointPythonManagement SkillsCommunication SkillsStakeholder ManagementoperationsBusiness OperationsanalyticalexcelProcess Management
Section · Company
About eClerx
eClerx
IT Services & Consulting
12.2k+
employees
2000
26 years old
Mumbai, Maharashtra
India
About
A Process Management Firm specializing in analytics, data-driven insights, and smart automation serving financial services, telco, retail, fashion, media & entertainment, manufacturing, and tech.
Industries
IT Services & Consulting
Employee ratings
6,313 reviews
3.1/ 5
Culture
2.9
Career growth
2.4
Work-life
3.0
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