Process Manager

Job Type: Full-Time | Work from Office | Experience: 2 – 3 years preferred

Salary - Up to Rs. 35,000/-

About Hiring

Team members collaborate closely with clients to deliver measurable results and long-term brand value. This role is ideal for someone who enjoys organising people, tracking work, solving bottlenecks, and making sure nothing gets missed.

Roles & Responsibilities

• Manage and monitor the day-to-day workflow of the social media and content team, and monitor the status of posts from planning and content creation to approval and publishing.
• Ensure planned social media posts, reels, creatives, captions, and other content are moving as per schedule, follow up with team members on pending tasks, and make sure deadlines are met.
• Manage content calendars, task trackers, deadlines, and workflow sheets.
• Coordinate between clients work and social media, content, graphic design, video, and other teams to ensure smooth execution.
• Identify workflow gaps, delays, or bottlenecks and take timely action to resolve them.
• Conduct regular checks on social media deliverables to ensure quality, accuracy, consistency, and timely posting.
• Support management in maintaining process discipline and accountability across the team.

What We're Looking For

• 2–5 years of experience in process management, operations, project coordination, social media operations, or a similar role.
• Good understanding of how a social media/content workflow works.
• Strong follow-up and coordination skills.
• Excellent organisational and time-management abilities.
• Comfortable working with Google Sheets, Excel, Google Drive, task trackers, and reporting formats.
• Good communication skills with the ability to coordinate with multiple teams.
• Someone who notices small details and doesn't let tasks slip through the cracks.
• Ability to handle multiple projects and deadlines at the same time.
• A proactive mindset — someone who identifies a problem and works towards solving it rather than simply reporting it.