Process Improvement Manager

Job Description: Process Improvement Manager (AI & Automation)

Location:

Sharjah, UAE (20 minutes from Dubai)

About Indus International

Indus International is a leading manufacturer of heat exchangers with a strong global presence. We are committed to delivering innovative and high-quality solutions to our clients across HVAC, refrigeration, and heat pump industries.

Job Description

We are seeking a sharp, technically-minded engineer to lead process improvement initiatives across the company, with a focus on applying AI and automation to enterprise-level processes. This role will work directly across departments manufacturing, supply chain, sales, finance, and HR to identify inefficiencies, redesign workflows, and implement practical AI-driven and automation solutions, including within our SAP environment.

This is a high-visibility role reporting into senior leadership, with a mandate to modernize how Indus operates. You will move fast, work independently, and be expected to turn ambiguous problems into working solutions whether that means reconfiguring an SAP process, building a quick automation tool, or designing a new workflow from scratch.

Key Responsibilities

Process Discovery & Mapping

• Study current workflows across departments to identify bottlenecks, manual effort, and inefficiencies.
• Document existing processes and design improved, streamlined versions.
• Prioritize improvement opportunities based on impact, cost, and ease of implementation.

AI & Automation Implementation

• Identify where AI tools (including LLM-based tools) can meaningfully improve speed, accuracy, or decision-making in enterprise processes.
• Build and deploy quick automation solutions (e.g., scripts, workflow automation tools, integrations) to eliminate manual, repetitive work.
• Pilot new tools with individual teams before rolling out company-wide.

Enterprise Systems (SAP)

• Work within SAP to optimize existing processes and configurations across functions.
• Partner with process owners to identify where SAP workflows can be simplified, automated, or better utilized.
• Coordinate with external SAP support/consultants where needed for configuration changes.

Cross-Functional Rollout & Change Management

• Work closely with department heads and end users to ensure new processes and tools are actually adopted.
• Train employees on new systems and tools, and provide ongoing support.
• Track and report on efficiency gains and ROI from implemented improvements.

Qualifications & Experience

• Bachelor's degree in Engineering (Mechanical, Industrial, Computer Science, or related field).
• 2-3 years of experience in process improvement, business systems, automation, or a related analytical role.
• Working knowledge of SAP or another major ERP system is a strong plus.
• Hands-on familiarity with automation and AI tools (e.g., Power Automate, Zapier, Python, RPA/UiPath, or LLM-based workflows).
• Strong analytical and problem-solving skills, with the ability to take ownership of ambiguous, open-ended projects.
• Excellent communication skills comfortable working with both shop-floor staff and senior leadership.
• A proactive, curious mindset with genuine interest in applying new technology to real business problems.

What We Offer

• A high-impact, high-visibility mandate to shape how Indus operates across every department.
• Direct exposure to senior leadership and cross-functional teams from day one.
• Freedom to identify problems and build solutions, rather than follow a fixed playbook.
• Career growth opportunities in a dynamic, fast-paced manufacturing environment.

How to Apply

If you’re ready to advance your career in an international manufacturing environment, kindly send your updated CV to:

[email removed]
WhatsApp: [phone removed]

Thanks & Best Regards,

Nilesh Khairnar

Head Recruiter

Indus International Fzc

M5-8, SAIF Zone, Sharjah United Arab Emirates

[phone removed] | [phone removed]
www.indusair.com

Pune Liaison Office:

#121, Shiv Hari Complex, Viman Nagar, Pune – 411014