BENGALURU · FULLTIME
Process Improvement/CI Manager
Dentsu Webchutney
Bengaluru · onsite · Posted 4d ago
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Undisclosed10–12 yrsfulltimeBengaluru
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Section · 01
About this role
We seek an experienced Process Improvement Manager to drive operational excellence across our Global Finance Shared Services center in Bangalore, with a focus on supporting US-based operations. This role encompasses Controllership, Operational Finance, General ledger Accounts Revenue Accounting Functions. Support Centres of Excellence (CoEs) with process governance, change management, and continuous improvement initiatives. The ideal candidate will identify and execute process improvements, standardize workflows, and deliver measurable cost and efficiency gains.
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Key Responsibilities
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- Lead process optimization initiatives across controllership, operations finance, and RAA functions with focus on US transaction volumes
- Map current-state processes, identify inefficiencies, and design scalable solutions aligned with global best practices
- Collaborate with business stakeholders and CoE leaders to prioritize improvement opportunities and manage implementation roadmaps
- Establish KPIs, monitor process health metrics, and provide regular reporting on efficiency gains and cost savings
- Leverage process automation tools and RPA opportunities to reduce manual effort and improve accuracy
- Develop and maintain process documentation, training materials, and standard operating procedures
- Support Centers of Excellence (CoEs) with process governance, change management, and continuous improvement initiatives
Required Qualifications
- A qualified CA/CMA with Minimum 10-12 years of overall experience in finance accounting in a shared services environment, with at least 5 to 6 years specifically in process improvement area.
-10+ years of process improvement experience in finance shared services or similar environment
- Strong knowledge of accounting operations, controllership, or operational finance functions
- Experience with process mapping, Lean, Six Sigma, or comparable methodologies
- Proven track record of delivering measurable cost and efficiency improvements
- Excellent analytical and communication skills with ability to influence across functions
- Experience supporting US-based finance operations or multi-geography reporting structures preferred
Key Competencies
- Process Optimization Continuous Improvement
- Project Change Management
- Strategic Thinking Business Acumen
- Cross-functional Collaboration
- Financial Systems Knowledge (MS d365 is plus)
- Data Analysis Reporting
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
AutomationControllershipfinancial systemsglobal financeChange ManagementMappingGeneral LedgerFinance OperationsCommunication SkillsoperationsAccountingdata analysisfinanceCMALedgerAccounting Operations
Section · Company
About Dentsu Webchutney
Dentsu Webchutney
Financial Services
175
employees
1999
27 years old
Gurgaon
India
About
Dentsu Aegis Network (now part of Dentsu International) operates in the advertising and marketing services industry, specializing in digital marketing, media planning, branding, and communications solutions. Its careers page highlights opportunities in creative strategy, digital transformation, analytics, and client services, reflecting its mission to help brands connect with consumers through innovative and data-driven campaigns. The company emphasizes creativity, technology, and global collaboration, positioning itself as a leading marketing agency group and a dynamic workplace for professionals in advertising and communications.
Industries
Financial Services
Employee ratings
32 reviews
2.9/ 5
Culture
2.8
Career growth
2.3
Work-life
2.8
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