Process Executive

Effectively manage a database of various types of claims.
Update and maintain claim files to ensure complete records.
Respond timely to internal and external inquiries for information relative to claims.
Review, prepare, create, and/or send letters, reports, and forms.
Communicate claim action/processing with claimant, client and appropriate medical contact.
Identify notification issues, coordinates resolution and takes corrective actions as needed.
Engage and address any customer inquiries related to lien/bond claim notices sent to property owners, general contractors, and subcontractors.
Collaborate with the claim handlers in preparing the claim notices.
Maintain action plans to ensure state-required contract deadlines are met and to move the file towards prompt and appropriate resolution. escalates issues as needed.
Provide support and assistance in updating reinsurance systems and information.