Process Executive

Role & responsibilities

Role Overview

We are looking for detail-oriented Operations Agents to support day-to-day US banking and credit union operations.

The ideal candidate should have good communication skills, attention to detail, basic banking knowledge, and the ability to follow defined processes and meet SLAs.

Preferred candidate profile :

• Fresher / 01 year experience preferred.
• Excellent verbal and written communication skills.
• Strong comprehension and professional communication skills.
• Good attention to detail and ability to follow SOPs/process guidelines.
• Basic knowledge of MS Excel and computer applications.
• Good analytical and problem-solving skills.
• Willingness to work in a 247 environment with rotational shifts and week-offs.
• Ability to meet process SLAs and work effectively under pressure.
• Strong team player with a positive learning attitude.