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    Job · 15941288

    HYDERABAD · FULLTIME

    Process Executive

    Lyros Technologies logo

    Lyros Technologies

    Hyderabad · onsite · Posted 46d ago

    Sourced fromFoundit
    Not disclosedFresherfulltimeHyderabad

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    Section · 01

    About this role

    Customer Support Executive Freshers Experienced

    Lyros is hiring Customer Support Executives for leading MNCs in Bangalore (Bengaluru) and Hyderabad.

    We are hiring candidates with 0-5 years of experience for multiple Customer Support, Customer Service, BPO, Voice Process, Non-Voice, Chat Support and Email Support opportunities.

    Job Details

    Job Role: Customer Support Executive / Customer Service Executive

    Experience: 0-5 Years

    Locations: Bangalore (Bengaluru) Hyderabad

    Salary

    • Freshers: 2.05 LPA - 4.0 LPA
    • Experienced: Up to 6.5 LPA and based on experience, skills and process.

    Working Days: 5 Days

    Shifts: Day Shifts Rotational Shifts (US)

    Transportation : 2 Way Transport for ( 30 Kms) US Rotational Shifts

    Responsibilities

    • Handle customer queries and provide appropriate solutions.
    • Communicate with customers through voice, chat or email, depending on the process.
    • Resolve customer issues efficiently while maintaining service quality.
    • Maintain a professional and customer-friendly approach.
    • Follow company processes, quality standards and performance guidelines.

    Eligibility

    • Freshers and experienced candidates with 0-5 years of experience can apply.
    • Good communication skills in English.
    • Basic computer knowledge.
    • Good customer-handling and problem-solving skills.
    • Willingness to work in day or rotational shifts.
    • Candidates who can join immediately or within a short notice period are preferred.

    Why Apply

    • Opportunities with leading MNCs.
    • Openings for both freshers and experienced candidates.
    • Multiple customer support and BPO processes.
    • Competitive salary packages.
    • Career growth opportunities.
    • Job opportunities available in Bangalore and Hyderabad .

    Interested candidates can apply now at [HIDDEN TEXT] (or) Call us on [phone removed]

    Our recruitment team will contact shortlisted candidates regarding the available process, salary, shift and interview details.

    This job is provided by Shine.com

    Sourced from foundit

    Section · 02

    Skills

    Customer ServiceCustomer SupportBasic computer knowledgeEmail Supportbpovoice processnon voiceChat Support

    Section · Company

    About Lyros Technologies

    Lyros Technologies logo

    Lyros Technologies

    IT Services & Consulting

    51-200

    employees

    2020

    6 years old

    Hyderabad / Secunderabad, Telangana

    India

    ₹4.3L PA avg

    Avg at Lyros Technologies

    About

    Lyros Technologies specializes in technology solutions and project management, striving to improve client satisfaction and operational efficiency.

    Employee ratings

    10 reviews

    3.0/ 5

    Culture

    3.4

    Career growth

    3.2

    Work-life

    3.5

    Employees rate it well for

    Work-Life Balance30Overall Company30

    Find them on

    WebsiteAmbitionBox reviews

    Process Executive · waiting for your command