Process Executive-Customer Service & Sales Support

Job Description Business Title Process Executive - Customer Service Sales Support Global Job Title Anl I Customer Services Global Function Business Services Global Department Customer Services Organizational Level 7 Reporting to Team Lead Size of team reporting in and type Individual Contributor Role Role Purpose Statement Seeking an experienced Salesforce Admin, who will partner with various stakeholders ensure the seamless operations, optimization Strategic utlilization of Salesforce within organization. Main Accountabilities This role encompasses solving Salesforce support tickets, User Management, Data Migration Imports, Reports Dashboards, conducting Training sessions for new users, refresher Trainings, creating Knowledge base articles, regular Stakeholder Collaboration, Staying updated with new Salesforce Releases, testing new features, ensuring smooth transition of users other Salesforce Admin related responsibilities. Knowledge and Skills Behavior Improve Bunges outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy.
Collaborate, effectively communicate with others and take initiative to continually develop themselves.
Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change. Technical Should have experience working in Salesforce, preferably as a Salesforce Admin. Should have good analytical capability data representation skills, Good working knowldege of Advanced Excel, Must have Good written verbal communications skills in English. Education Experience Bachelors degree in Engineering, equivalent experience/discipline required, Must have minumum 5-6 years of relevant work experience.

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