Process Excellence & Audit Governance Lead (Technology)

Role & responsibilities

We are looking for an experienced professional to drive Process Excellence, Audit Governance, Risk Management, and Continuous Improvement across the Technology function.

Process Improvement & Automation
Audit & Compliance Management
IT Governance & Controls
Root Cause Analysis (RCA)
KPI/SLA Management
Change Management
Stakeholder Management
Technology Operations

The ideal candidate should have strong experience in process optimization, audit coordination, governance frameworks, SOP development, risk management, and cross-functional stakeholder engagement.