Process Delivery Specialist-Lead To Cash

Your primary responsibilities include:

Analysis of receivable accounts, investigation of entries, and pulling audit prep work.

Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating.

Investigate unapplied payments, rectify them, and ensure proper allocation.

Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions.

Adhere to client SLA's (Service Level Agreements) and timelines.

Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals, and objectives.

Proven experience in building and utilizing reports to analyze pertinent account information.

Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements.

Working knowledge to identify and implement action plans and process improvements with mentorship.

Ambitious individual who can work under their direction towards agreed targets/goals.

Ability to work under tight timelines and have been part of change management initiatives.

Actively engaging in team meetings to exchange information, with a proven ability to meet both individual and business metrics.

Enhance technical skills by attending educational workshops, reviewing publications etc.