NOIDA · FULLTIME
PROCESS DELIVERY SPECIALIST-INSURANCE CLAIM MANAGEMENT
IBM
Noida · onsite · Posted 1d ago
Sourced from
Undisclosed3–6 yrsfulltimeNoida
About a minute. You'll make an account on the way through.
agent · working
- Read this posting0.7s
- Found the form on Naukri · 14 questions to answer1.4s
- Decided the answers for all of them3.2s
- Tailor your résumé to this role
- Waiting for you
Section · 01
About this role
Your Role and Responsibilities:
- Processing life and annuity insurance claims involves investigating, processing, and disbursing payments, including validating documents, determining claim actions, and calculating benefit amounts for beneficiaries.
- Work well with Onshore /Offshore customers encouragingly and professionally via email and on calls.
- Meet productivity and quality targets on a daily, weekly, and monthly basis.
- Render overtime whenever requested by the Supervisor including rest day.
- Use expertise to evaluate the work of others and assist in process calibration.
- Facilitate team huddles and teach-back sessions as scheduled.
- Complete certification on the identified process and developmental training.
- Participate in functional and company-wide activities.
- Adheres to company policy, guidelines, and house rules including attendance, clean desk, dress code, etc.
- Maintain key records like working files and email for reference and audit purposes.
- Ability to handle basic day-to-day requirements of Excel.
- Handle own work in process and support team efforts to ensure that individual, and team goals are met.
- Identify process improvements and cost take-out opportunities and drive those projects for closure.
Required Education:
Bachelor's Degree
Preferred Education:
Master's Degree
Required Technical and Professional Expertise:
- Graduate (except B.Tech/Technical Graduation/Law) with a minimum of 3-6 years of experience in the Life/Annuities products and Claims Department.
- Good English Communication (Both written & verbal).
- Proactive and high analytical skills; should foresee issues and suggest solutions, with impactful data.
- Basic Computer knowledge along with typing speed of 35 words/minute.
Preferred Technical and Professional Experience:
- Self-directed and ambitious achiever, Meeting targets effectively.
- Demonstrated ability to analyse complex data, complemented by strong interpersonal and organizational skills.
- Preferred LOMA Level 1 and Gage R&R certification.
Years of Experience:3 - 6
Sourced from naukri
Section · 02
Skills
WritingCorporate Salesinterpersonal skillsEnglishclosureProcess ImprovementsClaimsBusiness DevelopmentCommunication SkillsB2B SalesSalesLead GenerationWordTyping SpeedanalyticalTypingexcel
Section · Company
About IBM
IBM
IT Services & Consulting
130k+
employees
1911
115 years old
Bangalore / Bengaluru, Karnataka
India
About
IBM has been dedicated to every client's success and to creating innovations that matter for the world.
Industries
IT Services & ConsultingFinancial ServicesEmerging Technologies
Employee ratings
25,767 reviews
3.9/ 5
Culture
3.9
Career growth
3.0
Work-life
4.0
Employees rate it well for
Work Life Balance4166Salary3460Work Culture2867Learning2246Senior Management1890
Find them on