{"@context":"https://schema.org","@type":"JobPosting","title":"Process Associate","description":"

Roles and Responsibilities :

Handle international calls from clients across various time zones, providing exceptional customer service and resolving their queries efficiently.
Process patient registration, insurance claims, and other healthcare-related tasks with accuracy and attention to detail.
Collaborate with internal teams to resolve complex issues and escalate when necessary to ensure timely resolution.
Maintain accurate records of all interactions with patients, ensuring compliance with regulatory requirements.

Job Requirements :

0-5 years of experience in an International Call Center or BPO environment.
Proficiency in handling international voice processes (inbound/outbound) for healthcare industry clients.
Strong communication skills for effective interaction with customers over phone calls.
Ability to work on rotational shifts including evenings, nights, weekends, and holidays as per business needs.

","datePosted":"2026-06-26T00:00:00.000Z","validThrough":"2026-08-25T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"4446527"},"url":"https://myjobb.ai/jobs/process-associate/4446527","directApply":false,"hiringOrganization":{"@type":"Organization","name":"Turnaround International","logo":"https://static.ambitionbox.com/assets/v2/images/rs:fit:200:200:false:false/aHR0cHM6Ly9tZWRpYS5uYXVrcmkuY29tL21lZGlhL2FiY29tcGxvZ28vdHVybmFyb3VuZC1pbnRlcm5hdGlvbmFsLW9yaWdpbmFsLmpwZw.webp","sameAs":"http://turnaroundin.com/"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pune","addressRegion":"Maharashtra","addressCountry":"India"}}]}