Process Associate

Role & responsibilities

• Assist with preparing and submitting payer enrollment applications.
• Track enrollment requests and update internal systems and trackers.
• Review documents for completeness and accuracy.
• Follow up on pending enrollment requests with internal teams and payers.
• Maintain organized records of enrollment activities.
• Support client onboarding and implementation-related tasks.
• Provide status updates to team members and stakeholders as needed.
• Learn and follow payer enrollment processes and company procedures.
• Assist with reporting and administrative tasks related to enrollments.
• Participate in team meetings, training sessions, and process improvement initiatives.

Preferred candidate profile

• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks simultaneously.
• Customer-service mindset.
• Experience with academic projects, internships, or extracurricular activities demonstrating teamwork and responsibility