Process Associate

• Shift: US Shift (Evening/Night)
• We are hiring a Process Associate US Employee Benefits to support US employee benefits operations.
• This is a professional entry-level role (1-4 years of experience) designed for graduates who want to build a long-term career in HR, Employee Benefits, or US Healthcare Operations.
• You will work from our Hinjewadi Phase 2 office, supporting employees and HR teams in the United States.
• This role involves working evening/night hours aligned with US time zones.

Key Responsibilities

• Administer and update employee benefits programs including medical, dental, vision, and life insurance plans Process benefits enrollments, terminations, and changes as per US guidelines
• Communicate clearly and confidently with employees, HR teams, and clients to explain benefits information and resolve queries
• Coordinate with US clients and insurance carriers Maintain accurate records, documentation, and compliance data Review, analyze, and resolve benefits-related issues
• Support audits and reporting requirements
• Work collaboratively in a structured, process-driven environment

Qualifications

• Bachelors degree in HR, Business Administration, Commerce, or a related field
• 03 years of experience (fresh graduates with strong communication, interpersonal, and analytical skills are welcome) .
• Good verbal and written communication skills with confidence in client interactions and calls Strong analytical thinking and attention to detail
• Proficiency in MS Excel and MS Office applications
• Ability to multitask and maintain accuracy in a fast-paced environment
• Interest in HR Operations, Employee Benefits, or US Healthcare workflows

Eligibility & Work Conditions (Important)

• Candidates must be currently residing in Pune Residence must be within a 10 km radius of Hinjewadi Phase 2
• This role requires working evening/night shifts
• Candidates should apply only if they are comfortable with night-shift work on a long-term basis .